To explain: The possible advantages of negotiating quality requirements directly into the contracts with the suppliers.
Case summary:
Person BE is a quality engineer at Company ID. The commodity team has been assigned the responsibility of evaluation, negotiating, and selecting suppliers to be used in the company. The suppliers have a major impact on product quality. Person BE received a call regarding a manufacturing problem repeating continuously at a plant. Person BE was focused on identifying the process responsible for the defective component.
The management of supplier quality is an important aspect of any type of business that relies on the suppliers for the provision of goods and services. The activities involved are the management, monitoring, and response to changes in the ability of the supplier to satisfy the needs of the customers with the agreed upon quality.
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Chapter C Solutions
Purchasing and Supply Chain Management
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- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning