To explain: The reason why firms single source contracts.
Case summary:
Person SD and Person DM are the procurement managers at Company
Material quality and on-time delivery:
The quality of the materials plays an important role in the success of an organization. The quality of the materials plays a vital role in product quality. The on-time delivery of products is the delivery of products at the right time which makes it important for an organization to be competitive.
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Chapter C Solutions
Purchasing and Supply Chain Management
- Avion, Inc. Susan Dey and Bill Mifflin, procurement managers at Avion, Inc., sat across from each other and reviewed a troubling performance report concerning a key supplier, Foster Technologies. The report detailed the deteriorating performance of Foster Technologies in the areas of material quality and on-time delivery. At this point, Kevin ODonnell, another procurement manager, entered the room. Explain the role of performance measurement in managing supply chain activities.arrow_forwardAvion, Inc. Susan Dey and Bill Mifflin, procurement managers at Avion, Inc., sat across from each other and reviewed a troubling performance report concerning a key supplier, Foster Technologies. The report detailed the deteriorating performance of Foster Technologies in the areas of material quality and on-time delivery. At this point, Kevin ODonnell, another procurement manager, entered the room. What parts of the supply chain are most closely involved with the situation in this case? What is the responsibility of each part in order to maintain a smooth flow of material?arrow_forwardAvion, Inc. Susan Dey and Bill Mifflin, procurement managers at Avion, Inc., sat across from each other and reviewed a troubling performance report concerning a key supplier, Foster Technologies. The report detailed the deteriorating performance of Foster Technologies in the areas of material quality and on-time delivery. At this point, Kevin ODonnell, another procurement manager, entered the room. Why can changes within a supply chain disrupt the normal flow of goods and services within a supply chain?arrow_forward
- 1. Describe the bargaining power of suppliers in the automotive manufacturing industry. Which companies provide the raw materials for your product? Are there many suppliers, or only a few? Does rivalry between the suppliers drive down the price of some of the raw materials? Overall, how will the bargaining power of suppliers affect the cost and ease of obtaining the materials necessary to sell in the automotive industry?arrow_forwardThe procurement profession pays inadequate attention to skills development; for example, negotiation skills. Do you agree? Why?arrow_forwardIn order to assess a suppliers’ pool, you decide to evaluate the following categories of the suppliers’ performance using cost-ratio method:- Price- Delivery- Quality Using cost ratio method, please calculate the Suppliers performance score.arrow_forward
- 1. What risk can a business face due to a supplier and explain the foloowing risk control steps that a business can put in place regarding its supplier and provide examples: Identify key suppliers of goods, services Identify key markets Investigate alternative suppliers and markets Assess the vulnerability of the supplier and market to loss of assets Assess the ability of the key supplier and market to recover from loss or damage to their assets. 2. Discuss administrative costs. Provide a practical example to explain administrative costs: Clerical costs in the handling of insurance matters The cost of handling self-insured losses The cost of reporting and investigating loss occurrences The cost of an in-house risk management department The cost of a risk management broker 3. Apply the fundamental concepts included in the definition of enterprise risk management (ERM) to a business of your choosing.arrow_forwardA business ethics case study. IKEA case: Company's fight to end child labor. Introduction, IKEA and Child Labor Accusations, Steps Taken to Address Child Labor in the Supply Chain Conclusion & Looking Ahead Questions: What does this case teach you about supply chain ethics? What are some of the ways in which management/leaders can ensure compliance of the standards set forth by a company in terms of supplier behavior and ethical sourcing? Who is primarily responsible for ensuring ethical behavior throughout the supply chain? Is it the company? The suppliers? Both? How can companies utilize the various platforms and technologies that exist today to better understand and oversee their supply chains? IKEA has taken numerous steps to address child labor in its supply chain. Do you think every business working in a context that may involve child labor has a duty to act in a similar way? Why or why not?arrow_forwardThe process of negotiation between buyer and supplier inevitably raises some ethical tensions, given that the situation is often characterized as one of the two combatants coming together to do battle. Explain any five popular negotiating tactics, all of which can be challenged on ethical grounds.arrow_forward
- Analyze the strategies and best practices for negotiating IT procurement contracts with vendors to ensure favorable terms and cost savings.arrow_forwardOp5. At what stage will you recommend the introduction of an “ANSI”? Indicate the approval process for an “ANSI” in the procurement processarrow_forwardDefine supplier development, and explain why it is becoming more prominent in some organizations.arrow_forward
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning