Chapter B, Problem B6.2MBD

Explanation of Solution

Information technology:

• Important part of the business processes is an information technology which requires completeness in term of technology beyond the scope of current management.
• The widespread use of information technology has significantly changed the way by which the companies follow their business.
• This will changed the relationship between suppliers, competitor, customers and companies.
• The information technology can be affected the competition by two ways:
  • By supporting cost and differentiation strategies
  • By modifying industrial structures
• The computer security is the main issue in the companies because it associated with an organization comprises the theft of their confidential data.
• The hackers will enter into the company database and access the personal information about the customers and employees.
• The competitors of the company use this information for their growth.
• The database give various security features to meet these security issues such as:
  • Access levels to identify who can access data
  • Passwords to provide authentication
  • Access controls is used to found the number of persons who can assess the information and also the amount of information provides to him.

Challenges of Information Technology:

Business intelligence:

It is a valuable function for driving business and it includes data mining and data warehouse. However, the process to incorporate these systems is complex in nature.

Security:

In IT challenges security is one of the most important issue. The various security issues may be:

• Hacking
• Crime
• Disaster planning
• Security hardware, software, standards and management
• Data encryption standards
• Risk management
• Wireless
• Storage management
• Biometric devices
• Systems implementation

Inefficient mobile service:

There is a challenge in building and extending the infrastructure need to support security services. Thus, enterprise users plan to mobilize access to corporate applications for end-to-end solutions. This would support particular applications over a mobile network.

Decisions taken by the organization:

The following issues drive the information technology decisions taken by the organization:

• Companies have the capable of measuring information technology expenses...