BUSINESS DRIVEN TECHNOLOGY(LL)-W/ACCESS
BUSINESS DRIVEN TECHNOLOGY(LL)-W/ACCESS
7th Edition
ISBN: 9781260149043
Author: BALTZAN
Publisher: MCGRAW-HILL HIGHER EDUCATION
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Chapter B, Problem B2.5MBD

Explanation of Solution

As-Is process for Broadway Cafe:

To reengineer the customer ordering process of the Broadway Café company in order to improve its efficiency and effectiveness.

To make the given process is efficient and effective by combining the food or beverages order and payment.

  • It helps to reduce the customer’s concern.

From the given diagram,

  • First step is customer order
    • If the customer want food or beverage, then customer ordered food or beverages
      • Customer paid for given ordered food or beverages...

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Chapter B Solutions

BUSINESS DRIVEN TECHNOLOGY(LL)-W/ACCESS

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