M Marketing
M Marketing
6th Edition
ISBN: 9781259924033
Author: Levy Grewal
Publisher: Mcgraw-Hill
Question
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Chapter 9.5, Problem 1PC
Summary Introduction

To determine: The meaning of perceptual mapping.

Introduction: Marketing is a process by which an organization increases the number of customers and retains them by satisfying the needs of the customers.

Expert Solution & Answer
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Answer to Problem 1PC

Perceptual mapping is a technique by which the positioning of an organization is formed in comparison with the competitors on the basis of the perception of the consumers.

Explanation of Solution

Perceptual mapping is a technique by which the positioning of an organization is formed in comparison with the competitors on the basis of the perception of the consumers.

Perceptual mapping is done through the diagrammatical presentation of the product or brand.

For example, a restaurant may be positioned in accordance with taste or nutritional value whereas on one axis taste is denoted and on the other axis healthiness of the product is denoted and the restaurant is positioned in accordance with the perception of the consumers regarding the taste and healthiness of the brand.

In perceptual mapping, all the players or competitors are plotted and also the ideal or optimum combination known as the ideal point is also plotted to understand the positioning of the firm and the competitors.

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