Excellence in Business Communication (12th Edition)
Excellence in Business Communication (12th Edition)
12th Edition
ISBN: 9780134319056
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Chapter 9, Problem 13LOC
Summary Introduction

To Determine:

The option that is not a normal goal when sending bad-news messages about transactions.

Introduction:

It is highly significant for an organization to resolve the misunderstanding and bad-news about transaction to persist and create healthy relationships with different stakeholders.

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