Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
12th Edition
ISBN: 9781259580093
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 8, Problem 6DRQ
Summary Introduction

To define: Factor rating and determine the framework of factor rating.

Introduction:

It is a method to assess different options in through various indicated factors. It enables heads to incorporate subjective data and measureable data while giving a levelheaded premise of correlation through factor rating by setting up an incentive for every alternative that includes all variables.

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Voice International is deciding between 2 Philippine companies to provide its call center services. A factor-rating method is used to evaluate. The factors are rated on a scale of 1-10, with 10 being the best score. If the factors are weighted equally with respective weights of .3333, which of the firm is preferred? FIRM FACTOR 1  FACTOR 2 FACTOR 3 A 6 7 10 B 8 9 8
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