Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
6th Edition
ISBN: 9781285869681
Author: Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher: Cengage Learning
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Chapter 8, Problem 4DQ
Summary Introduction

To explain: The importance of buyer to be a good customer and the buyer to be a good customer to a supplier.

Supplier quality management:

It is the system which the quality of the suppliers is managed by following a proactive and collaborative approach. It is a catalyst for management to handle costs and ensure quality in the suppliers.

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When a buying team visit a potential supplier, what evidence might they find that managers are not forward - looking or that the company might not perform well?
Business success is pegged on the value for a product or service that a customer is willing to pay for. As a supplier, what considerations would one put into account when determining the value of the product that would ensure substantial profit.
Is Integrated Devices being reactive or proactive when it comes to managing supplier quality? Why?
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