Bundle: The Leadership Experience, Loose-Leaf Version, 7th + MindTap Management, 1 term (6 months) Printed Access Card
7th Edition
ISBN: 9781337370004
Author: DAFT, Richard L.
Publisher: South-Western College Pub
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Frank is a twenty year employee of Acme Corporation. He has been a satisfactory performer and hasn’t had any disciplinary issues. Acme is a manufacturing company, and the employees are allowed to take home (at no cost) scrap metal left over from the production process if they get their supervisor’s approval.
You are Acme’s HR Director. You get a text from an unidentified number with a link attached to it. You open the link and there is a photo of Frank standing in front a barn with a fence on the left side of the photo. There is a caption at the bottom of the photo which says: Frank’s new farm, fencing courtesy of Acme Corporation.
You enlarge the photo and see that the metal fence posts look like posts the Acme makes. As you’re considering how to respond, you get a follow up text with an address identified as the location of Frank’s farm. You drive by the farm and see the Acme logo on the posts.
You bring Frank in for an investigatory meeting and he is rather adamant that the fence…
In this scenario, you are Executive V.P. of Human Resources for a regional discount retailer with 93 stores throughout the southern U.S. The CEO has tasked you with developing a plan to evaluate the firm's recruiting efforts. post a statement regarding the factors that you believe should be considered in creating the plan.
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- Like virtually all the other HR-related activities at Charles Cleaning Centers, the company currently has no organized approach to interviewing job candidates. Store managers, who do almost all the hiring, have a few of their own favorite questions that they ask. But in the absence of any guidance from management, they all admit their interview performance leaves something to be desired. Similarly, Jim Charles himself is admittedly most comfortable dealing with what he calls the "nuts and bolts" machinery aspect of his business and has never felt particularly comfortable having to interview management or other job applicants. Jennifer is sure that this lack of formal interviewing practices, procedures, and training accounts for some of the employee turnover and theft problems. Therefore, she wants to do something to improve her company's performance in this important area. Q1. In general, what can Jennifer do to improve her employee interviewing practices? Should she develop…arrow_forwardDue to organizations’ increased demand for talent, it has become essential for organizations to look for ways to save time and money at each stage of their recruiting process. The best strategies for improvement dig into the data to identify opportunities for unification and structure, then plan for addressing those concerns with efficient solutions. As a result, creating an efficient recruitment process is becoming more and more important for maintaining company profitability. Vacant positions cost money, strain resources, and stress existing staff. And, the longer positions are open, the higher the price. With every employee having a direct and measurable impact on a company’s bottom line, organizations must find new ways to discover quality talent faster. But, building a better recruiting process can be an overwhelming undertaking for any human resource/ talent acquisition department. Explain contemporary recruitment and selection process to save time and resources and get the best…arrow_forwardDue to organizations’ increased demand for talent, it has become essential for organizations to look for ways to save time and money at each stage of their recruiting process. The best strategies for improvement dig into the data to identify opportunities for unification and structure, then plan for addressing those concerns with efficient solutions. As a result, creating an efficient recruitment process is becoming more and more important for maintaining company profitability. Vacant positions cost money, strain resources, and stress existing staff. And, the longer positions are open, the higher the price. With every employee having a direct and measurable impact on a company’s bottom line, organizations must find new ways to discover quality talent faster. But, building a better recruiting process can be an overwhelming undertaking for any human resource/ talent acquisition department. Explain contemporary recruitment and selection process to save time and resources and get the best…arrow_forward
- Jack and Linda are working on the HR strategy for the coming year, and they are having an argument over which motivational tools to use in the company next year. Jack is planning on increasing the compensation package for employees (salary, benefits, and bonuses for tasks which are often done voluntarily) so as to make them encouraged to work harder and be more productive. He is also considering holding more social events (to increase employees’ feeling of belongingness) and changing a few policies in favor of employees to make them feel that their rights are protected. On the other hand, Linda is planning on enrolling employees in training courses related to their daily tasks so that they could become more skilled and effective at doing their jobs. She is also considering adding 1 challenging goal to each employee’s job to increase their feeling of responsibility and challenge) followed by a recognition ceremony where trophies are distributed to those who successfully achieve their…arrow_forwardThe HR director at Clearwater Electronics has had negative feedback from employees about perceived inequalities in compensation among its company subsidiaries. While the HR director believes compensation is already consistent and fair, a review of the compensation and benefits packages will be conducted and shared with the employees. Which of the following statements gives the best reason for conducting and sharing the compensation assessment? It is important that employees see that their contribution is valued. It is important that employees see that something is being done because of their feedback. It is important that employees perceive they are being treated equitably. It is important that employees believe their opinions matter.arrow_forwardFran Jefferson supervised the Training Department of Metro Bank. One of her star employees, Judy Martin, surprised Fran one day with a job posting application. Judy wanted to transfer to another department where the employees made more money (in higher evaluated jobs) and supposedly did less work. In the ensuing discusion, Fran leanred that Judy was very unhappy with the merit increase she had recently received. Judy believed she could earn more money in the open position, which was three grades higher that the position she currently occupied. Judy now functioned more as an administrative assisstant than as the departmental secretary (the position for which she had been hired). Fran knew that the job evaluation in use was valid and up-to-date, and that grade differences between Judy’s job and the open position meant real differences in responsibility, skill, and accountability. Fran did not want to lose Judy. CASE QUESTIONS: How should Fran respond to Judy’s request to transfer? How…arrow_forward
- Imagine that you are a member of the HR department of a small retail company and upper management has asked you to create a new employee customer service training class for all new employees. Write a FIVE to Six (5-6) page paper in which you: Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies. Develop a customer service training implementation plan and determine the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training). Justify why you selected the training method that you did. Propose two (2) ways to motivate an employee who has no interest in attending a training class. Develop a survey to collect feedback from the employees who attend the training. Use at least three (3) quality…arrow_forwardFor the following scenarios, determine if any would be considered harassment or would be creating a hostile work environment from an employment law standpoint. Be sure to cite any applicable employment laws and fully explain your rationale. Matt is a Software Developer at an IT firm that is required to work weekends on a fairly regular basis. After careful consideration, Matt joined the National Guard. Since that time, there have been several instances where his obligations to the National Guard conflict with his work schedule. When this happened, his Manager, Tonia, joked with the team about Matt getting out of work. On one occasion, she said to the team, you can thank Matt for having to work extra hours this weekend, since you need to do your work and then cover for him.arrow_forwardOne of the first problems Jennifer faced at her father’s Carter Cleaning Centers concerned the inadequacies of the firm’s current HR management practices and procedures. One problem that particularly concerned her was the lack of attention to equal employment matters. Each store manager independently handled virtually all hiring; the managers had received no training regarding such fundamental matters as the types of questions they should not ask of job applicants. It was therefore not unusual for female applicants to be asked questions such as “Who’s going to take care of your children while you are at work?” and for minority applicants to be asked questions about arrest records and credit histories. Nonminority applicants—three store managers were white males and three were white females—were not asked these questions, as Jennifer discerned from her interviews with the managers. Based on discussions with her father, Jennifer deduced two reasons for the laid-back attitude toward…arrow_forward
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