Chapter 8, Problem 1.1CFA

The HR director at Clearwater Electronics has had negative feedback from employees about perceived inequalities in compensation among its company subsidiaries. While the HR director believes compensation is already consistent and fair, a review of the compensation and benefits packages will be conducted and shared with the employees. Which of the following statements gives the best reason for conducting and sharing the compensation assessment?     It is important that employees see that their contribution is valued.   It is important that employees see that something is being done because of their feedback.   It is important that employees perceive they are being treated equitably.   It is important that employees believe their opinions matter.

Fran Jefferson supervised the Training Department of Metro Bank. One of her star employees, Judy Martin, surprised Fran one day with a job posting application. Judy wanted to transfer to another department where the employees made more money (in higher evaluated jobs) and supposedly did less work. In the ensuing discusion, Fran leanred that Judy was very unhappy with the merit increase she had recently received. Judy believed she could earn more money in the open position, which was three grades higher that the position she currently occupied. Judy now functioned more as an administrative assisstant than as the departmental secretary (the position for which she had been hired). Fran knew that the job evaluation in use was valid and up-to-date, and that grade differences between Judy’s job and the open position meant real differences in responsibility, skill, and accountability. Fran did not want to lose Judy. CASE QUESTIONS: How should Fran respond to Judy’s request to transfer? How…

Imagine that you are a member of the HR department of a small retail company and upper management has asked you to create a new employee customer service training class for all new employees.   Write a FIVE to Six (5-6) page paper in which you: Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies. Develop a customer service training implementation plan and determine the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training). Justify why you selected the training method that you did. Propose two (2) ways to motivate an employee who has no interest in attending a training class. Develop a survey to collect feedback from the employees who attend the training. Use at least three (3) quality…

For  the following scenarios, determine if any would be considered harassment or would be creating a hostile work environment from an employment law standpoint. Be sure to cite any applicable employment laws and fully explain your rationale.   Matt is a Software Developer at an IT firm that is required to work weekends on a fairly regular basis. After careful consideration, Matt joined the National Guard. Since that time, there have been several instances where his obligations to the National Guard conflict with his work schedule. When this happened, his Manager, Tonia, joked with the team about Matt getting out of work. On one occasion, she said to the team, you can thank Matt for having to work extra hours this weekend, since you need to do your work and then cover for him.

One of the first problems Jennifer faced at her father’s Carter Cleaning Centers concerned the inadequacies of the firm’s current HR management practices and procedures.  One problem that particularly concerned her was the lack of attention to equal employment matters. Each store manager independently handled virtually all hiring; the managers had received no training regarding such fundamental matters as the types of questions they should not ask of job applicants. It was therefore not unusual for female applicants to be asked questions such as “Who’s going to take care of your children while you are at work?” and for minority applicants to be asked questions about arrest records and credit histories. Nonminority applicants—three store managers were white males and three were white females—were not asked these questions, as Jennifer discerned from her interviews with the managers.  Based on discussions with her father, Jennifer deduced two reasons for the laid-back attitude toward…

When it comes to hiring middle managers today, Indian software services giant Wipro Ltd. does more than just discuss pay and benefits; the company also conducts a thorough interview process that includes assisting the new hire with housing needs, compensating those who do not give enough notice when quitting their previous jobs for lost wages, and even assisting with their children`s school admissions. According to Banerjee, president of Wipro`s enterprise solutions, we must provide them with virtual valet service.Given that the outsourcing industry in India grew by 35% in 2004 as big multinational firms and smaller U.S. and European businesses switched businesses to Indian organizations, Wipro should be more active in recruiting new clients. Over the last two years, entry-level salaries have increased by a similar amount, whereas midlevel manager salaries have increased by 30% annually, reaching a median of $31,131. According to Chitanjit Banerjee, director of human resources at Quest…

Suppose honesty test gives you a precise picture of who is honest and who is not. Being an HR manager of a large college what could be the consequences of not taking a honesty test during selection phase of lecturers, for that college?

Blake works for Big Box Warehouse, a store which sells items that come in big boxes, including appliances. Blake is a commissioned employee who works in the appliance area of the store and is just learning the trade. Blake is a well-groomed, bright and articulate, and eager employee. Blake has a medical condition which causes visible involuntary facial tics or twitches from time to time. Blake experiences facial tics just a few times during any shift, but they become more frequent and more severe when Blake engages in anything strenuous, like moving big boxes of products, as is sometimes required of employees at Big Box Warehouse. Blake's supervisor is concerned that Blake's condition may turn off customers, and so Blake's supervisor is diverting Blake to answering phones when new customers come to the store. Blake's co-workers, as commissioned employees, rush to meet new customers when they enter the store to shop. After several weeks of being diverted to phones and beaten to new…

Identify two strategies that can be utilized and implemented to encourage a more diverse applicant pool to apply for organizational positions. These strategies should result in a more diverse workforce, one that encourages the hiring and retention of those with different backgrounds, perspectives, opinions, etc. Note: Accomplishing this objective is broader than the human resources department broadening its hiring practices; instead, strategies must be identified to engage employees to promote a more diverse workplace throughout the community.