The case deals about the Company F’s quality-controlled potato chips. The firm uses propriety inspection to detect the defective potatoes. The company follows strict standards which is tougher than the food and drug administration of Country U. Total customer complaints and the hourly or daily statistical process control are the two key metrics of Company F. To determine: Why quality is a critical function at Company F

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Chapter 6.S, Problem 1.3VC

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The case deals about the Company F’s quality-controlled potato chips. The firm uses propriety inspection to detect the defective potatoes. The company follows strict standards which is tougher than the food and drug administration of Country U. Total customer complaints and the hourly or daily statistical process control are the two key metrics of Company F.

To determine: Why quality is a critical function at Company F

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