
Concept explainers
At a 911 call center, calls come in a an average rate of one call every two minutes. Assume that the time that elapses from one call to the next has the exponential distribution.
a. On average, how much time occurs between five consecutive calls?
b. Find the
c. Ninety-percent of all calls occur within how many minutes of the previous call?
d. Suppose that two minutes have elapsed since the last call. Find the probability that the next call will occur within the next minute.
e. Find the probability that less than 20 calls occur within an hour.

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