Basic Business Statistics, Student Value Edition
Basic Business Statistics, Student Value Edition
14th Edition
ISBN: 9780134685113
Author: Mark L. Berenson, David M. Levine, David F. Stephan, Kathryn Szabat
Publisher: PEARSON
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Chapter 5, Problem 29PS

A toll-free phone number is available from 9 A.M. to 9 P.M. for your customer to register complaints about a product purchased from your company. Past history indicates that a mean of 0.8 calls is received per minute.

a. What properties must be true about the situation described here in order to use the Poisson distribution to calculate probabilities concerning the number of phone cells received in a one-minute period?

Assuming that this situation matches the properties, discussed in (a), what is the probability that during a one- minute period?

b. zero phone calls will be received?

c. three or more phone cells will be received?

d. What is the maximum number of phone calls that will be received in a one-minute period 99.99% of the time?

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Chapter 5 Solutions

Basic Business Statistics, Student Value Edition

Ch. 5 - The increase or decrease in the price of a stock...Ch. 5 - According to the Pew Research Center, 51 of...Ch. 5 - A student is taking a multiple-choice exam in...Ch. 5 - A manufacturing company regularly conducts quality...Ch. 5 - Past records indicates that the probability of...Ch. 5 - In Example 5.4 on page 209, you and two friends...Ch. 5 - In Example 5.4 on page 209, you and two friends...Ch. 5 - Assume a Poisson distribution....Ch. 5 - Assume a Poisson distribution....Ch. 5 - Assume a Poisson distribution with =5.0. What is...Ch. 5 - Assume that the number of airline customer service...Ch. 5 - The quality control manager of Marilyn’s Cookies...Ch. 5 - Refer to Problem 5.22. How many cookies in a batch...Ch. 5 - Prob. 24PSCh. 5 - The U.S Department of Transportation maintains...Ch. 5 - The Consumer Financial Protection Bureau’s...Ch. 5 - J.D. Power and Associates calculates and publishes...Ch. 5 - Refer to Problem 5.27. if you purchased a Toyota...Ch. 5 - A toll-free phone number is available from 9 A.M....Ch. 5 - Prob. 30PSCh. 5 - What are the four properties that must be present...Ch. 5 - Prob. 32PSCh. 5 - Darwin Head, a 35-year-old sawmill worker, won 1...Ch. 5 - Between 1896-when the Dow Jones index was...Ch. 5 - Smartphone adoption among American younger adults...Ch. 5 - One theory concerning the Dow jones industrial...Ch. 5 - Prob. 37PSCh. 5 - Prob. 38PSCh. 5 - Social log-ins involve recommending of sharing an...Ch. 5 - The Consumer Financial Protection Bureau’s...Ch. 5 - Refer to Problem 5.40. In the same time period,...Ch. 5 - One theory concerning the...Ch. 5 - Spurious correlation refers to the apparent...Ch. 5 - The United Auto Courts Reports blog notes that are...
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