EBK PRINCIPLES OF OPERATIONS MANAGEMENT
11th Edition
ISBN: 9780135175859
Author: Munson
Publisher: VST
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Chapter 5, Problem 22P
Summary Introduction
To determine: The best decision using the expected monetary value (EMV) criterion.
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Dave Grubbs of Grubbs Auto Body has five cars waiting for Economy Detailing. An Economy Detailing consists of a wash and then a hand wax. Cars cannot be waxed until they are washed. ROUND UP (39/5) & (39/10).
Wash (hours)
Wax (hours)
(J)aguar
39/5
5
(C)adillac
5
3
(F)ord
1
39/10
(H)onda
2
1
(L)exus
4
4
What schedule produces the shortest time span in which these orders can be completed?
Sequence: ____ , _____ , _____ , ______ , ______
Create a Gantt chart for the optimal sequence (shortest time span).
How many hours does it take to complete the five orders?
For the schedule in question “a”, how many hours is the waxing task idle?
When will Dave finish the Cadillac?
What is the average order completion time?
Construct a Fishbone Diagram
PROBLEM: Unable to meet the production quota resulting to opportunity loss
CAUSES: High Rate of absenteeism (Laziness of workers)
Idle Time of Workers (Laziness)
Shortage of Materials
Due to under-stock (supplier’s problem)
Insufficient Number of Trucks (supplier’s problem)
Longer Machine Downtime
Lack of Technician (Machine cause)
Bottleneck
Poor Layout
DATA:
The company operates 9 hours a day with one hour organized lunch break
Total working days per month is 20 days
Production Quota is 40,000 units per day
Actual Output is 16,000 units per day
Rate of absenteeism is 8 workers per day
Machine Capacity is 4000 units per…
Please help to solve question d and e.
Chapter 5 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 5.S - Prob. 1DQCh. 5.S - Prob. 2DQCh. 5.S - Prob. 3DQCh. 5.S - Prob. 4DQCh. 5.S - Prob. 5DQCh. 5.S - Prob. 6DQCh. 5.S - Prob. 7DQCh. 5.S - Prob. 1PCh. 5.S - Prob. 2PCh. 5.S - Prob. 3P
Ch. 5.S - Prob. 4PCh. 5.S - Prob. 5PCh. 5.S - Prob. 6PCh. 5.S - Prob. 7PCh. 5.S - Prob. 8PCh. 5.S - Prob. 9PCh. 5.S - Prob. 10PCh. 5.S - A Southern Georgia school district is considering...Ch. 5.S - Prob. 12PCh. 5.S - Prob. 13PCh. 5.S - Prob. 14PCh. 5.S - Prob. 15PCh. 5.S - Prob. 16PCh. 5.S - Prob. 17PCh. 5.S - Prob. 18PCh. 5.S - Prob. 19PCh. 5.S - Prob. 1.1VCCh. 5.S - Prob. 1.2VCCh. 5.S - Prob. 1.3VCCh. 5.S - Prob. 2.1VCCh. 5.S - Prob. 2.2VCCh. 5.S - Prob. 2.3VCCh. 5.S - Prob. 3.1VCCh. 5.S - Prob. 3.2VCCh. 5.S - Prob. 3.3VCCh. 5.S - Prob. 3.4VCCh. 5 - Prob. 1EDCh. 5 - Prob. 1DQCh. 5 - What techniques do we use to define a product? ...Ch. 5 - Prob. 3DQCh. 5 - Prob. 4DQCh. 5 - Prob. 5DQCh. 5 - Prob. 6DQCh. 5 - Describe four organizational approaches to product...Ch. 5 - Explain what is meant by robust design.Ch. 5 - Prob. 9DQCh. 5 - What information is contained in a bill of...Ch. 5 - What information is contained in an engineering...Ch. 5 - What information is contained in an assembly...Ch. 5 - Prob. 13DQCh. 5 - Explain how the house of quality translates...Ch. 5 - Prob. 15DQCh. 5 - Prob. 16DQCh. 5 - Why are the direct interaction and surrogate...Ch. 5 - Prob. 18DQCh. 5 - Prob. 1PCh. 5 - Prob. 2PCh. 5 - Prob. 3PCh. 5 - Construct a house of quality matrix for a...Ch. 5 - Prob. 5PCh. 5 - Prob. 6PCh. 5 - Prob. 7PCh. 5 - Prob. 8PCh. 5 - Prepare a bill of material for (a) a pair of...Ch. 5 - Prob. 10PCh. 5 - Prepare a script for telephone callers at the...Ch. 5 - Prob. 12PCh. 5 - Prob. 13PCh. 5 - Prob. 14PCh. 5 - Prob. 15PCh. 5 - Prob. 16PCh. 5 - Prob. 17PCh. 5 - Prob. 18PCh. 5 - Prob. 19PCh. 5 - Residents of Mill River have fond memories of ice...Ch. 5 - Prob. 21PCh. 5 - Prob. 22PCh. 5 - Prob. 23PCh. 5 - Prob. 24PCh. 5 - Prob. 25PCh. 5 - Prob. 1CSCh. 5 - Prob. 2CSCh. 5 - Prob. 3CSCh. 5 - Prob. 1VCCh. 5 - Prob. 2VCCh. 5 - Prob. 3VCCh. 5 - Prob. 4VC
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- Task: Draw a BPMN diagram for the financial workflow business process illustrated on pages 133-134 in Chapter 5 (pictures uploaded).arrow_forwardCreat a swimlane diagram showing an online shopping process on an online retail store.arrow_forwardWilliams Performance Co. manufactures sports cars. After making a sale, the salesperson sends thecar to be detailed before the customer takes it home. Detailing the car takes 30 minutes at a cost of$15 per hour for direct labor and $5 per car for materials. If the company is open 5 days per week andsells an average of five cars per day, what is the average cost per 5-day week for detailing cars?arrow_forward
- What processes at manufacturing firms are really service processes that involve considerable customer contact? Can customer contact be high, even if the process only has internal customers?arrow_forwardNeed help with this! An airline trying to make customers happy, always had their plane dock at a gate close to the airport entrance and baggage claim, usually less than a minute walk. Their goal was also to have bags unloaded and to baggage claim in 8 to 10 minutes. However, the airline received many complaints about the time it took their bags to get to the baggage claim area. The airline researched the problem and found that their time to deliver baggage to the claim area was at or below the industry average so speeding the process was unlikely. Please post one or two ideas to help this airline solve their problem.arrow_forwardWhich is the most difficult to design, the production of a product or a service? Why?arrow_forward
- An assembly line is to be designed to operate 13 hours per day and supply a steady demand of 325 units per day. Here are the tasks and their performance times: TASK PRECEDINGTASKS PERFORMANCE TIME (SECONDS) TASK PRECEDINGTASKS PERFORMANCETIME (SECONDS) a — 48 g d 43 b — 58 h e 38 c — 73 i f 23 d a 63 j g 33 e b 88 k h, i 53 f c 23 l j, k 67 A) What is the efficiency of your line balance? B) Suppose demand increases by 10 percent. How would you react to this? Assume that you can operate only 13 hours per day in regular time. (Round your answers to the nearest whole number.)arrow_forwardBriefly discuss appropriate technology. Name and outlinehow a specific appropriate technology aids the performance of a taskarrow_forwardHow does the Theory of Constraints relate to continuous improvement? One complaint about the Theory of Constraints is its short-term focus. Do you feel this is detrimental? Why? Is there a way to give it a more long-term focus? What is your reaction to the concept of all costs other than direct materials are fixed? Please make your initial post by midweek, and respond to at least one other student's post by the end of the week. Please check the Course Calendar for specific due dates.arrow_forward
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