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Summary:
Person JS is the president of Company ST. He has reviewed the design for their new toy. The marketing team is so enthusiastic about the prospect of the toy in the market. However, there are few manufacturing issues regarding the breaking of the hook that connects the cars and the crank present on the bell.
The quality department is having no other idea to make the toy safer than how it is now. The US law suggests that new products cannot be produced if there are foreseeable knowledge of any problem in the product.
To determine: The decision to be made by person JS.
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Answer to Problem 1ED
Person JS must not launch the toy until the flaws are amended.
Explanation of Solution
Decision to be made by person JS:
Person JS must not launch the toy until the flaws are corrected. The toys are mostly used by kids so it is a serious matter to look into manufacturing issues and policies very carefully. There are high possibilities that kids can choke on small parts easily and it is not advisable for person JS to launch the toy with some flaws.
Even though the decision might plunge the company into great loss and possible layoffs, the person JS must look at the larger picture where the possible release of the toy might harm the children. The safety of young newborn children is more important and ethical compared to the other possible issues that might arise. Hence, person JS must not release the toy until the flaws are rectified.
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Chapter 5 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
- 1) View the videos Taco Bell test-drives Live Mas restaurant concept in South Bay (0.32 mins, Ctrl+Click on the link) https://www.youtube.com/watch?v=04wRc5Wg8GU , and First-ever Taco Bell Live Mas Café serving exclusive drinks in Chula Vista (1.56 mins, Ctrl+Click on the link) https://www.youtube.com/watch?v=fq6jDxJk1LM , and answer the following questions: a) What is driving Taco Bell to try a beverage-focused format? b) What type of a process strategy does their beverage-focused format represent? c) What operational issues do you think Taco Bell would face from their beverage-focused format? d) What do you think are the main advantages and disadvantages of kiosk ordering? Note: As a rough guideline, please try to keep the written submission to one or two paragraphs for each of the questions. 2) Taipei Pharmaceuticals is planning to open a new manufacturing facility as part of its expansion plans. The firm has narrowed down the search to locate its new manufacturing facility…arrow_forward1) View the videos Taco Bell test-drives Live Mas restaurant concept in South Bay (0.32 mins, Ctrl+Click on the link) https://www.youtube.com/watch?v=04wRc5Wg8GU , and First-ever Taco Bell Live Mas Café serving exclusive drinks in Chula Vista (1.56 mins, Ctrl+Click on the link) https://www.youtube.com/watch?v=fq6jDxJk1LM , and answer the following questions: a) What is driving Taco Bell to try a beverage-focused format? b) What type of a process strategy does their beverage-focused format represent? c) What operational issues do you think Taco Bell would face from their beverage-focused format? d) What do you think are the main advantages and disadvantages of kiosk ordering? Note: As a rough guideline, please try to keep the written submission to one or two paragraphs for each of the questions. 2) Taipei Pharmaceuticals is planning to open a new manufacturing facility as part of its expansion plans. The firm has narrowed down the search to locate its new manufacturing facility…arrow_forwardThe Clothing Shack is an online retailer of men's, women's, and children's clothing. The company has been in business for four years and makes a modest profit from its online sales. However, in an effort to compete successfully against online retailing heavyweights, the Clothing Shack's marketing director, Makaya O'Neil, has determined that the Clothing Shack's marketing information systems need improvement. Ms. O'Neil feels that the Clothing Shack should begin sending out catalogs to its customers, keep better track of its customer's buying habits, perform target marketing, and provide a more personalized shopping experience for its customers. Several months ago, Ms. O'Neil submitted a systems service request (SSR) to the Clothing Shack's steering committee. The committee unanimously approved this project. You were assigned to the project at that time and have since helped your project team successfully complete the project initiation and planning phase. Your team is now ready to move…arrow_forward
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