OPERATIONS MANAGEMENT CUSTOM ACCESS
OPERATIONS MANAGEMENT CUSTOM ACCESS
11th Edition
ISBN: 9780135622438
Author: KRAJEWSKI
Publisher: PEARSON EDUCATION (COLLEGE)
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Chapter 5, Problem 1VC
Summary Introduction

Interpretation: Application of TOC (Theory of constraints) to improve a process as done by this airlines for their boarding process is to be determined.

Concept Introduction: Theory of constraints, propagated by E.G requires the identification of the overriding constraint in any process. This constraint is to be managed to the full and any improvement in the process has to start with improving the functioning or provision of this constraint.

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