a)
To identify: The technical requirements that have the biggest impact so that the paper does not tear.
Introduction:
Product or service redesign:
A product or service redesign is changing the features of the product or a service according to the latest developments in various fields. It will enable the firm to stay in competition with the current trend.
b)
To identify: The technical requirements that have the biggest impact on the customer requirements.
Introduction:
Product or service redesign:
A product or service redesign is changing the features of the product or a service according to the latest developments in various fields. It will enable the firm to stay in competition with the current trend.
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Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
- Virginia College promotes a wide variety of executive training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job. Element Customizing letter Labeling envelope Stuffing envelope Sealing, sorting Performance Rating 85% 100% 95% 125% 1 2.5 0.9 0.3 0.9 Observation (minutes per cycle) 4 2.1 0.7 0.3 0.9 2 3.5 0.8 0.4 3.0 3 2.8 0.6 2.0* 0.8 5 2.7 3.2* 0.5 4.3^ 6 3.3 0.6 0.6 1.0 *Disregard-secretary stopped to answer the phone ^ Disregard-interruption by supervisor The college uses a total allowance factor of 12%. Tate decides to delete all unusual observations from the time study. The standard time for this process = minutes (round your response decim places).arrow_forwardYou have been called in to review the defects found at a company that makes household cleaning liquid for their customers. The products consist of two different sizes: 16 and 24 oz products in plastic bottles with sprayers attached (see picture below). These products can be run on several different filling lines so management has had difficulty in trouble shooting to determine which defects to tackle, what size product and production line to address first and as a consultant, you've been asked to help with the decision making process. Company executives have provided you with the data listed below, of numbers and costs of different types of defects experienced in the most recent runs of the lines (assume that these defects are out of a recent sample taken from each line, all in the same time frame so they are sharing the same plant-wide conditions). You learned from Purchasing that the containers are purchased from 2 suppliers and the sprayers are purchased from 1 supplier. Labels…arrow_forwardMultiple choice: 16. Ataphic technique for defining the relationship between customer desires and product/service is A. the moment of truth B. the assembly drawing C. Product Lifecycle Management D. the House of Quality E. the product development team 17. Which of the following product development strategies has the highest risk? A. acquiring the developer B. alliances C. new internally developed products D. joint ventures E. purchasing technologyarrow_forward
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