Automotive Technology: Principles, Diagnosis, and Service (5th Edition)
5th Edition
ISBN: 9780133994612
Author: James D. Halderman
Publisher: PEARSON
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Textbook Question
Chapter 4, Problem 4CQ
Technician A says that customer-pay rate is sometimes higher than the factory flat-rate. Technician B says that the factory flat-rate times are usually longer (given more time) compared to aftermarket flat-rate time guides. Which technician is correct?
a. Technician A only
b. Technician B only
c. Both Technicians A and B
d. Neither Technician A nor B
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Chapter 4 Solutions
Automotive Technology: Principles, Diagnosis, and Service (5th Edition)
Ch. 4 - What factors are part of being a professional...Ch. 4 - Prob. 2RQCh. 4 - Prob. 3RQCh. 4 - Prob. 4RQCh. 4 - A formal evaluation could include what items?Ch. 4 - What are the three Cs?Ch. 4 - What should be included on the work order after...Ch. 4 - Types of communications include _____. a. verbal...Ch. 4 - The three Cs include _____, _____, and _____. a....Ch. 4 - Technician A says that customer-pay rate is...
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