Test 1 .DOCX * A File Edit View Tools Help INDUSTRIAL ENGINEERING PROGRAMME IMB 411-INDUSTRIAL LOGISTICS TEST 1- SEPTEMBER 12, 2012 Instructions: Answer all questions. Time allowed is 1.5 hours. Identify your script with your student number ONLY (Do not write your name). 1. Define the following terms (i) Logistics management (ii) Supply chain management (iii) Vertical integration in a supply chain (3 Marks) (3 Marks) (3 Marks) 2. (a) Using examples of your choice, briefly discuss the following levels of customer service (1) Pre-transaction elements (ii) Transaction elements (4 Marks) (4 Marks) (iii) Post-transaction elements (4 Marks) (b) "The challenge facing Dumelang Enterprise (Pty) Ltd is to establish the real profitability of their customers and to develop service strategies that will improve the profitability of all customers". As a logistics consultant, briefly discuss how you can advise Dumelang's customer service management. 3. (a) List the three main forms of inventory in a supply chain? (7 Marks) (3 Marks) (b) If a supplier receives an order with 20 items and each item is carried in stock at (1) 90% level of availability, (ii) 94% level of availability. What is the probability that the complete order can be filled in each case? (5 Marks) 4. (a) Discuss how each of the following helps to alleviate uncertainty in a supply chain; Vendor-managed inventory (VMI) (i) (ii) Lead time reductions (iii) Strategic partnerships (3 Marks) (3 Marks) (3 Marks) (b) A retailer estimates customer mean demand based on the last thirty demand observations, and places an order at the end of period t to receive goods at the start of period t + 1. What is the relationship between the variance of orders placed by the retailer to the manufacturer and the variance of the customer demand observed by the retailer? (5 Marks) Author: Gandure J. Request edit access Share 31
Test 1 .DOCX * A File Edit View Tools Help INDUSTRIAL ENGINEERING PROGRAMME IMB 411-INDUSTRIAL LOGISTICS TEST 1- SEPTEMBER 12, 2012 Instructions: Answer all questions. Time allowed is 1.5 hours. Identify your script with your student number ONLY (Do not write your name). 1. Define the following terms (i) Logistics management (ii) Supply chain management (iii) Vertical integration in a supply chain (3 Marks) (3 Marks) (3 Marks) 2. (a) Using examples of your choice, briefly discuss the following levels of customer service (1) Pre-transaction elements (ii) Transaction elements (4 Marks) (4 Marks) (iii) Post-transaction elements (4 Marks) (b) "The challenge facing Dumelang Enterprise (Pty) Ltd is to establish the real profitability of their customers and to develop service strategies that will improve the profitability of all customers". As a logistics consultant, briefly discuss how you can advise Dumelang's customer service management. 3. (a) List the three main forms of inventory in a supply chain? (7 Marks) (3 Marks) (b) If a supplier receives an order with 20 items and each item is carried in stock at (1) 90% level of availability, (ii) 94% level of availability. What is the probability that the complete order can be filled in each case? (5 Marks) 4. (a) Discuss how each of the following helps to alleviate uncertainty in a supply chain; Vendor-managed inventory (VMI) (i) (ii) Lead time reductions (iii) Strategic partnerships (3 Marks) (3 Marks) (3 Marks) (b) A retailer estimates customer mean demand based on the last thirty demand observations, and places an order at the end of period t to receive goods at the start of period t + 1. What is the relationship between the variance of orders placed by the retailer to the manufacturer and the variance of the customer demand observed by the retailer? (5 Marks) Author: Gandure J. Request edit access Share 31
Principles of Heat Transfer (Activate Learning with these NEW titles from Engineering!)
8th Edition
ISBN:9781305387102
Author:Kreith, Frank; Manglik, Raj M.
Publisher:Kreith, Frank; Manglik, Raj M.
Chapter1: Basic Modes Of Heat Transfer
Section: Chapter Questions
Problem 1.3DP
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INDUSTRIAL ENGINEERING PROGRAMME
IMB 411-INDUSTRIAL LOGISTICS
TEST 1- SEPTEMBER 12, 2012
Instructions: Answer all questions. Time allowed is 1.5 hours. Identify your script with your
student number ONLY (Do not write your name).
1. Define the following terms
(i) Logistics management
(ii) Supply chain management
(iii) Vertical integration in a supply chain
(3 Marks)
(3 Marks)
(3 Marks)
2. (a) Using examples of your choice, briefly discuss the following levels of customer
service
(1) Pre-transaction elements
(ii) Transaction elements
(4 Marks)
(4 Marks)
(iii) Post-transaction elements
(4 Marks)
(b) "The challenge facing Dumelang Enterprise (Pty) Ltd is to establish the real
profitability of their customers and to develop service strategies that will improve the
profitability of all customers". As a logistics consultant, briefly discuss how you can
advise Dumelang's customer service management.
3. (a) List the three main forms of inventory in a supply chain?
(7 Marks)
(3 Marks)
(b) If a supplier receives an order with 20 items and each item is carried in stock at
(1) 90% level of availability,
(ii) 94% level of availability.
What is the probability that the complete order can be filled in each case?
(5 Marks)
4. (a) Discuss how each of the following helps to alleviate uncertainty in a supply chain;
Vendor-managed inventory (VMI)
(i)
(ii)
Lead time reductions
(iii)
Strategic partnerships
(3 Marks)
(3 Marks)
(3 Marks)
(b) A retailer estimates customer mean demand based on the last thirty demand
observations, and places an order at the end of period t to receive goods at the start of
period t + 1. What is the relationship between the variance of orders placed by the retailer
to the manufacturer and the variance of the customer demand observed by the retailer?
(5 Marks)
Author: Gandure J.
Request edit access
Share
31
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