Marketing: An Introduction (13th Edition)
Marketing: An Introduction (13th Edition)
13th Edition
ISBN: 9780134149530
Author: Gary Armstrong, Philip Kotler
Publisher: PEARSON
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Chapter 4, Problem 4.16VC
Summary Introduction

Case summary:

M Company was popularly known as a television rating company. M Company is a multiplatform market research company since 1923. The main motive of M Company is to track consumer activity as to establish a 360-degree view of individuals and market segments. It has to follow a wide range of consumers whenever they are online, by watching TV in stores or at home.

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M Company

To describe: The way M Company can discover its consumer insight using real world example.

Introduction:

The understanding of trends in consumer behavior which increases the effectiveness of the consumer’s product or services is termed as consumer insight.

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