MARKETING
MARKETING
7th Edition
ISBN: 9781260087710
Author: Grewal
Publisher: RENT MCG
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Chapter 4, Problem 1MA
Summary Introduction

To discuss: Differences between marketing ethics, CSR and conscious marketing.

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Explanation of Solution

Marketing ethics refers to specific ethical problems to the area of marketing and it includes global, societal and individual consumer issues. Corporate social responsibility (CSR) is the voluntary actions that are taken by the company to addresses the social, ethical and environmental effects of business operations and therefore the considerations of its stakeholders.

It is firm’s responsibilities towards the welfare of the society. Conscious marketing is an approach of marketing which acknowledges the four basic principles they are: a better purpose, conscious time and leadership and finally stakeholders.

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James Shoe Emporium, a retail brick and mortar shoe store caters to the higher income market in your country. However, the establishment has been experiencing falling revenue since the August 2024. The owner of the company believes that marketing and selling his shoes via the internet might be the solution. He has hired you to formulate an emarketing plan to do so.   You have decided to use the following e-marketing strategies (content marketing, email marketing, mobile marketing, online advertising and social media engagement). Why? State how you would manage ethical and legal issues in the digital environment.
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