
Concept explainers
a
Interpretation: Application of modern technology in financial services sector needs to be discussed.
Concept Introduction: The modern technology has disrupted the whole service sector with the launch of many applications based on the updated information technology.
a

Explanation of Solution
Application of modern technology in:
Financial Services: The financial services industry has used Big data and Artificial intelligence to create digital banking system which is far convenient than the offline transactions.
b
Interpretation: Application of modern technology in Public and Government services sector needs to be discussed.
Concept Introduction: The modern technology has disrupted the whole service sector with the launch of many applications based on the updated information technology.
b

Explanation of Solution
Application of modern technology in:
Public and Government Services: The e-portal systems are created through which public can file their complaints or suggestion and gets the resolution in less time as compared to pre-technology era.
c
Interpretation: Application of modern technology in Transportation services sector needs to be discussed.
Concept Introduction: The modern technology has disrupted the whole service sector with the launch of many applications based on the updated information technology.
c

Explanation of Solution
Application of modern technology in:
Transportation services: The GPS tracking and advanced communication systems have created a safe and effective service delivery to the consumers of the transportation industry.
d
Interpretation: Application of modern technology in Educational services sector needs to be discussed.
Concept Introduction: The modern technology has disrupted the whole service sector with the launch of many applications based on the updated information technology.
d

Explanation of Solution
Application of modern technology in:
Educational Services: The online learning management system using the power of internet and cloud storage is benefitting the students all around the world.
e
Interpretation: Application of modern technology in Educational services sector needs to be discussed.
Concept Introduction: The modern technology has disrupted the whole service sector with the launch of many applications based on the updated information technology.
e

Explanation of Solution
Application of modern technology in:
Hotel and Motel Services: Online Advance booking systems, increasing traffic using social media promotions has become possible due to the use of the modern technology.
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Chapter 4 Solutions
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