EBK ESSENTIALS OF MIS,
EBK ESSENTIALS OF MIS,
13th Edition
ISBN: 8220106778494
Author: LAUDON
Publisher: PEARSON
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Chapter 3, Problem 9HMP

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Yes, customers rejected Tracfone because of poor network coverage and unsatisfactory of customer services, even though it has lower mobile phone rates compared to other competitors such as T-Mobile and Spirit. The company has been dropping huge numbers of its most profitable 2-year agreement subscribers.

The Management should consider the following organizational features are as follows:

  1. 1) Company making value for the customer.
  2. 2) The management presently using information technology and is the organization behind or ahead of the management in the information techno...

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