OM6 ONLINE-LMS INTEGRATED ACCESS
6th Edition
ISBN: 9781337118323
Author: Collier
Publisher: CENGAGE L
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Chapter 3, Problem 4CQD
Summary Introduction
Interpretation:The changes that need to be adapted in operations to support the execution of the revised strategyare to be discussed.
Concept Introduction:It is essential to manage the operational functions efficiently in order to support the revised strategy while coping with the outcomes of the same. Accordingly, relevant pre and post services should be implemented in retaining the existing customers while attracting the new ones.
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