Operations and Supply Chain Management (Mcgraw-hill Education)
15th Edition
ISBN: 9781259666100
Author: F. Robert Jacobs, Richard B Chase
Publisher: McGraw-Hill Education
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Chapter 3, Problem 2.2CQ
Summary Introduction
Case summary:
Dental spa is a service opening in major cities in Country UA. These are additional features among mounted TV sets with noise-free headphones, pedicures, and others. These are services that are increasing on the idea of delivering any type of services along with dentistry activities.
To explain: Some of the main areas of complexity and divergence in this type of operation which is relative to the dental clinic.
Service design:
It is the process of planning and organizing the infrastructure, planning, in order to improve the service and also the interaction between the service provider and the customer.
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Students have asked these similar questions
a/ a
Minimum cost
assign each worker for one job at
Jobs
J1
12
33
WI
2
4
6
W2
5
W3
5
33
6
7
وبة واضافة هذه القيمة الى القيم
Ex: Assign each job for each worker at minimum total Cost
عمل لكل عامل وبأقل كلفة ممكنة
obs الأعمال
Workors العمال
J1 J2 J3 J4
W₁ 15 13 14 12
W2 11 12 15 13
W3 13 12 10 11
W4 15 17 14 16
The average completion time (flow time) for the sequence developed using the FCFS rule = 11.75 days (round your
response to two decimal places).
The percentage utilization for the sequence developed using the FCFS rule = 42.55 % (enter your response as a
percentage rounded to two decimal places).
b) Using the SPT (shortest processing time) decision rule for sequencing the jobs, the order is (to resolve a tie, use the
order in which the jobs were received):
An Alabama lumberyard has four jobs on order, as shown in the following table. Today is day 205 on the yard's
schedule. In what sequence would the jobs be ranked according to the decision rules on the left:
Job
Due Date
A
212
B
209
C
208
D
210
Duration (days)
6
3
3
8
Sequence
1
Job
B
2
3
4
A
D
The average tardiness (job lateness) for the sequence developed using the SPT rule = 5.00 days (round your
response to two decimal places).
The average completion time (flow time) for the sequence developed using the SPT rule = 10.25 days…
Chapter 3 Solutions
Operations and Supply Chain Management (Mcgraw-hill Education)
Ch. 3 - Prob. 1DQCh. 3 - Prob. 2DQCh. 3 - Prob. 3DQCh. 3 - Prob. 4DQCh. 3 - Do the concepts of complexity and divergence apply...Ch. 3 - Prob. 6DQCh. 3 - Prob. 7DQCh. 3 - Prob. 1OQCh. 3 - Prob. 2OQCh. 3 - Match the following product types to the...
Ch. 3 - Prob. 4OQCh. 3 - Prob. 5OQCh. 3 - Prob. 6OQCh. 3 - What is it about service processes that makes...Ch. 3 - Prob. 8OQCh. 3 - Prob. 9OQCh. 3 - Prob. 10OQCh. 3 - Perot Corporation is developing a new CPU chip...Ch. 3 - Prob. 12OQCh. 3 - Prob. 13OQCh. 3 - Prob. 1.1CQCh. 3 - Prob. 1.2CQCh. 3 - Prob. 1.3CQCh. 3 - Prob. 1.4CQCh. 3 - Prob. 2.1CQCh. 3 - Prob. 2.2CQCh. 3 - Prob. 1PECh. 3 - Prob. 2PECh. 3 - Prob. 3PECh. 3 - Prob. 4PECh. 3 - Prob. 5PECh. 3 - Prob. 6PECh. 3 - Prob. 7PECh. 3 - Prob. 8PE
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