Essentials of Business Communication
10th Edition
ISBN: 9781305990678
Author: Mary Ellen Guffey; Dana Loewy
Publisher: Cengage Limited
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Chapter 3, Problem 14CT
Summary Introduction
To determine:
How speakers are different from writers in the way they emphasize ideas.
Introduction:
Speakers and writers have a common goal in communication, it is to ensure the receiver understand the messages clearly and provide an effective feedback or act upon. It is not about using different powerful complex words or special terminology to improve the standard of messages and present it with high tech languages, it is about understanding, tone of clarify of the message that is significant.
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