Operations and Supply Chain Management
Operations and Supply Chain Management
14th Edition
ISBN: 9780078024023
Author: F. Robert Jacobs
Publisher: MCG
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Chapter 22, Problem 1CQ
Summary Introduction

Case summary:

Person SR the doctor of the clinic who says punctuality is more important in pediatrics. It is because lateness in any form can cause many problems in practice. Person SR does not tolerate any form of delays. He says patients are ready to wait if they are the reason for the delay.

To explain: The features of the appointment scheduling system crucial in capturing many grateful patients.

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