Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 2, Problem 4CTE
Summary Introduction
To Find: Whether activity of Person S is ethical and suggest what can be done if Mr. X is in place of Mr. S.
Introduction: Competitiveness, strategy making and productivity are three crucial aspects for a firm to withstand and succeed in present competitive business environment. These elements are interrelated which must be handled efficiently in order to attain competitive edge.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
Mr. Smart is working by employing skilled workers. He is considering the introduction of some incentive scheme - either Halsey Scheme or Rowan Scheme of wage payment for increasing the Employee productivity to cope with the increased demand for the product by 10%. He feels that if the proposed incentive scheme could bring about an average 5% increase over the present earnings of the workers, it could act as sufficient incentive for them to produce more and he has accordingly given this assurance to the workers. As a result of the assurance, the increase in productivity has been observed as revealed by the following figures for the current month: RO 30 are the Hourly rate of wages (guaranteed), Average time for producing 1 piece by a worker at the previous performance is 20 seconds (This may be taken as time allowed), No. of working hours per day for each worker is 480 minutes and the worker worked for 360 minutes and his actual production during the day was 1,550 units. Calculate bonus…
Implement an Employee Performance Program
You have been hired as the new General Manager (GM) of a casual dining property, such as Bone Fish Grill, Red Lobster or Olive Garden. Your Direct Report (boss/District Manager) has told you to implement the corporate Employee Performance Evaluation program. Apparently, your predecessor did not have the program in place.
You have about 40 – 50 staff on the property, including a team of managers – Chef, FOH manager, and shift supervisors. The corporation uses a Graphic Rating Scale and expects managers to evaluate staff every year.
Questions:
1.Introduction: As the new GM, do you think implementing an employee performance evaluation system is a good idea? Why or why not? What is the purpose of Performance Appraisals?
2.Steps: What steps do you need to take to implement this system? How long will it take?
3.Methods (types) of Review Forms: What is a Graphic Rating Scale? Will you use Self-Evaluations, Peer Evaluations, 180 Staff evaluations of…
examine the key components and strategies involved in designing an effective performance management system that fosters goal alignment and facilitates employee growth. Additionally, you’ll discuss the benefits of such a system and provide practical considerations for its implementation using the job you have identified in previous module assignments.
For this paper, consider the following questions:
· Why are performance management systems important? What are the benefits?
· Considering the job you identified in previous module assignments, what are the Key Performance Areas (KPA) or Key Results Areas (KRA) for this position? How do the KPA/KRAs align with the organizational goals? What supports are needed to enhance the employee’s performance?
· How do you propose measuring the KPA/KRAs? Describe your proposed assessment procedures and annual timeline cycle.
· How would you address performance that does not meet expectations?
· What…
Chapter 2 Solutions
Operations Management
Ch. 2.7 - Prob. 1.1RQCh. 2.7 - Prob. 1.2RQCh. 2.7 - Prob. 1.3RQCh. 2.7 - Prob. 2.1RQCh. 2.7 - Prob. 2.2RQCh. 2 - Prob. 1DRQCh. 2 - List the key ways that organizations compete.Ch. 2 - Prob. 3DRQCh. 2 - Prob. 4DRQCh. 2 - Prob. 5DRQ
Ch. 2 - Contrast the terms strategies and tactics.Ch. 2 - Contrast Organization and operations strategy.Ch. 2 - Prob. 8DRQCh. 2 - Prob. 9DRQCh. 2 - Prob. 10DRQCh. 2 - Prob. 11DRQCh. 2 - Prob. 12DRQCh. 2 - Prob. 13DRQCh. 2 - Prob. 14DRQCh. 2 - Prob. 15DRQCh. 2 - Who needs to be involved in formulating...Ch. 2 - Prob. 2TSCh. 2 - Prob. 3TSCh. 2 - Prob. 1CTECh. 2 - Prob. 2CTECh. 2 - Prob. 3CTECh. 2 - Prob. 4CTECh. 2 - Prob. 5CTECh. 2 - Prob. 1PCh. 2 - Prob. 2PCh. 2 - Prob. 3PCh. 2 - Prob. 4PCh. 2 - Prob. 5PCh. 2 - Prob. 6PCh. 2 - Prob. 7PCh. 2 - Prob. 8PCh. 2 - A company offers ID theft protection wing leads...Ch. 2 - Prob. 1.1CQCh. 2 - Prob. 1.2CQCh. 2 - Prob. 1.3CQCh. 2 - Prob. 2.1CQCh. 2 - Prob. 2.2CQCh. 2 - Prob. 2.3CQCh. 2 - Prob. 2.4CQCh. 2 - Prob. 2.5CQCh. 2 - Prob. 2.6CQCh. 2 - Prob. 2.7CQCh. 2 - Prob. 1OTQCh. 2 - Prob. 2OTQCh. 2 - Prob. 3OTQCh. 2 - Prob. 4OTQCh. 2 - Prob. 5OTQCh. 2 - Prob. 6OTQCh. 2 - Prob. 7OTQ
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- What are some of the performance management challenges that must be addressed, no matter what the system?arrow_forwardLincoln Electric Company's guaranteed employment policy ensures that employees will not be laid off for any economic reason. This has led to low employee turnover at the company. Are there any negatives about such a policy for Lincoln Electric?arrow_forwardJoe works for SoPo Ice Cream. On break it is normal for the employees to help themselves to a scoop or two of ice cream and eat it in the break room. Joe knows the ice cream isn’t free and in training on the first day his manager told him that employees aren’t allowed to eat any SoPo Ice Cream without paying for it, and then winked at Joe. Which of the following statements best describes Joe’s situation?The employees work hard and it is understood that eating some ice cream is part of their pay;No one is harmed;Everyone is doing it, including his manager, and there’s no reason he shouldn’t;The ice cream costs the company money and eating it without paying for it is stealing.Based upon the suggestions made in the text, what do you recommend Joe do in this situation? Think about whether Joe might do or not do something now and take another step(s) later depending upon the outcome of the first.arrow_forward
- Scenario 3 The management team is concerned about the continuing performance of one of employees in your department. The employee is a single mother, African-American, and has worked at the company for 10 years. She had worked the same job for 9 of those years, but this past year was hired into your department and is still within her 1-year probation period. She continues to struggle to do the job and is on an improvement plan. Unfortunately, she is not improving, and the process may lead to termination. You are aware that various aspects of employment law can come into play (At-Will clauses, discrimination, BUSS410 – Portfolio Project 3 documentation, etc.). Explain to the management team their responsibilities in this type of situation. Describe some goals and outcomes for the employee that can help improve their behavior (be specific). Provide some options and possible repercussions of this behavior to your colleagues. Discuss what you feel was the most appropriate…arrow_forwardThe Chief Executive Officer (CEO) of Shirley’s Biscuits a British Manufacturer has decided to expand into the German market to sell gourmet biscuits in order to increase the company’s market share and profits. As the Vice President, Human Resource Management you play an important role in the realization of this strategic plan. recommend policies, practices and systems that will facilitate the achievement of the strategic plan.arrow_forwardReview the following article "Incompetence Rains, Er, Reigns: What The Peter Principle Means Today" and answer the following questions. 1. What is meant by the "level of incompetence"? 2. How can you, as a supervisor, help an employee stuck in the Peter Principle? 3. In your current, or past, job(s) have you witnessed anyone promoted to their level of incompetence? 4. How true/untrue is the statement "the fact that a person is a good worker does not guarantee that this same person will be a good supervisor"? 5. Do you agree/disagree with principle 7 and the statement "incompetent people will do the least damage to competent people’s productivity"?arrow_forward
- Give examples of the activities that each of the following managers might be involved in if he or she worked for the Coca-Cola Company ?arrow_forwardSuggest how to improve the weaknesses of the performance management process with reference to an effective performance management system (EPMS).arrow_forwardSamsui Company is an engineering company with employee strength of 1,000. The company has a system of incentive linked monthly productivity bonus for the shop floor employees, which serves the purpose of rewarding good work. The HR manager, Mr. Ihsan has been facing a dilemma, how to evaluate the performance of the middle management and how to link it with productivity. After deliberate discussions with individual managers, he develops a plan. The plan is designed to enhance team work and provide incentives for improvement and excellence among middle level managers. Briefly the pay will be split into two components. The first consists of 80% of original salary, which will be a fixed component and will be determined as before. The second component of 20% will be flexible and will depend upon the ability of each team as a whole to show minimum of 5% improvement in their respective areas. The scheme when discussed with managers, received a number of negative remarks. One manager said that…arrow_forward
- In the balanced scorecard what initiatives can be used to support the Objective to "Increase Employee Productivity?"arrow_forwardProvide an opinionated answer taking the side that is in agreement that companies should in fact implement a performance management system. Answer this question using a critical approach using two steps involves in the implementing a performance management systems and state why it will be useful to a company.arrow_forwardRead and analyze the following situation:You work for a business that sells cleaning products for hospitals on an industrial level. The mission of the business is to position itself as a leader in the industry of cleaning products for hospitals at an industrial level throughout Puerto Rico. Recently, the company developed an evaluation of the Human Resources area and they realized that the policies for recruiting and selecting employees were not clear and that there was no evidence of their effectiveness. In addition, the number of employee turnover had increased significantly, and supervisors complain that when a vacancy arises, it takes months for Human Resources to identify a replacement for the available position. In the past, the process only consisted of filling out an application, conducting an evaluation of the candidate's résumé, conducting an interview with a supervisor, and giving the selected candidate a brief orientation by the director of Human Resources at the…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage LearningManagement, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub