PRACTICAL MGT. SCIENCE (LL)-W/MINDTAP
6th Edition
ISBN: 9781337610278
Author: WINSTON
Publisher: CENGAGE L
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Chapter 2, Problem 43P
Summary Introduction
To show: The values in the cells of the excel and relevant formulas.
Monthly payment:
It is the payment made every month for a product or a service. The monthly payment might vary for the product or service price.
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Note: A waiting line model solver computer package is needed to answer these questions.
The Kolkmeyer Manufacturing Company uses a group of six identical machines, each of which operates an average of 23 hours between breakdowns. With randomly occurring breakdowns, the Poisson probability distribution is used to describe the machine breakdown
arrival process. One person from the maintenance department provides the single-server repair service for the six machines.
Management is now considering adding two machines to its manufacturing operation. This addition will bring the number of machines to eight. The president of Kolkmeyer asked for a study of the need to add a second employee to the repair operation. The service rate
for each individual assigned to the repair operation is 0.40 machines per hour.
(a) Compute the operating characteristics if the company retains the single-employee repair operation. (Round your answers to four decimal places. Report time in hours.)
La
=
L =
Wa
W =
h…
Burger Dome sells hamburgers, cheeseburgers, french fries, soft drinks, and milk shakes, as well as a limited number of specialty items and dessert selections. Although Burger Dome would like to serve each customer immediately, at times more customers arrive than
can be handled by the Burger Dome food service staff. Thus, customers wait in line to place and receive their orders.
Burger Dome analyzed data on customer arrivals and concluded that the arrival rate is 40 customers per hour. Burger Dome also studied the order-filling process and found that a single employee can process an average of 56 customer orders per hour. Burger Dome is
concerned that the methods currently used to serve customers are resulting in excessive waiting times and a possible loss of sales. Management wants to conduct a waiting line study to help determine the best approach to reduce waiting times and improve service.
Suppose Burger Dome establishes two servers but arranges the restaurant layout so that an…
Agan Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 2.6 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The
consultant averages 10 minutes with each customer.
(a) Compute the operating characteristics of the customer waiting line, assuming Poisson arrivals and exponential service times. (Round your answers to four decimal places. Report time in hours.)
λ=
μ =
=
L =
Wa
W =
P.
W
h
(b) Service goals dictate that an arriving customer should not wait for service more than an average of 5 minutes. Is this goal being met? (Round your answer to one decimal place.)
W₁ (in minutes) =
min, which is ---Select--- than the desired wait time, so the goal ---Select--- met.
What action do you recommend? (Select all that apply.)
Hire another consultant.
Increase the hours of operation.
Decrease the mean service rate.
Increase the mean service rate.
There is…
Chapter 2 Solutions
PRACTICAL MGT. SCIENCE (LL)-W/MINDTAP
Ch. 2.4 - Prob. 1PCh. 2.4 - Prob. 2PCh. 2.4 - Prob. 3PCh. 2.4 - Prob. 4PCh. 2.5 - Prob. 5PCh. 2.5 - Prob. 6PCh. 2.5 - Prob. 7PCh. 2.5 - Prob. 8PCh. 2.5 - Prob. 9PCh. 2.6 - Prob. 10P
Ch. 2.6 - Prob. 11PCh. 2.6 - Prob. 12PCh. 2.6 - Prob. 13PCh. 2.7 - Prob. 14PCh. 2.7 - Prob. 15PCh. 2.7 - Prob. 16PCh. 2.7 - Prob. 17PCh. 2.7 - Prob. 18PCh. 2.7 - Prob. 19PCh. 2 - Julie James is opening a lemonade stand. She...Ch. 2 - Prob. 21PCh. 2 - Prob. 22PCh. 2 - Prob. 23PCh. 2 - Prob. 24PCh. 2 - Prob. 25PCh. 2 - The file P02_26.xlsx lists sales (in millions of...Ch. 2 - Prob. 27PCh. 2 - The file P02_28.xlsx gives the annual sales for...Ch. 2 - Prob. 29PCh. 2 - A company manufacturers a product in the United...Ch. 2 - Prob. 31PCh. 2 - Prob. 32PCh. 2 - Assume the demand for a companys drug Wozac during...Ch. 2 - Prob. 34PCh. 2 - Prob. 35PCh. 2 - Prob. 36PCh. 2 - Prob. 37PCh. 2 - Suppose you are borrowing 25,000 and making...Ch. 2 - You are thinking of starting Peaco, which will...Ch. 2 - Prob. 40PCh. 2 - The file P02_41.xlsx contains the cumulative...Ch. 2 - Prob. 42PCh. 2 - Prob. 43PCh. 2 - The IRR is the discount rate r that makes a...Ch. 2 - A project does not necessarily have a unique IRR....Ch. 2 - Prob. 46PCh. 2 - Prob. 1CCh. 2 - The eTech Company is a fairly recent entry in the...
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