Operations Management: Processes And Supply Chains (12th Global Edition) - Does Not Include Mylab Operations Management
Operations Management: Processes And Supply Chains (12th Global Edition) - Does Not Include Mylab Operations Management
12th Edition
ISBN: 9780134890357
Author: Lee J. Krajewski, Manoj K. Malhotra
Publisher: Pearson Global Edition
bartleby

Concept explainers

Question
Book Icon
Chapter 2, Problem 3DQ
Summary Introduction

Interpretation:The difference of process strategies of EB and MD, and the way in which their choices relate to the customer introduced variability is to be determined.

Concept Introduction:

The process strategies are the business approach in which there isa transformation of raw material to finished goods. During the process of production, such a strategy is followed in which the efficiency and the flexibility of the production are improved.

Expert Solution & Answer
Check Mark

Explanation of Solution

The objective of a process strategy is to make the production process in a continuous form that meets the customers' demand within a specific cost. The selected strategy should be affected for a long term period. So, during decision making regarding the process, the limitations of a process strategy are considered.

In terms of process and strategies, the EB and the MD differ from each other.

The EB is an e-commerce shopping website, its process strategies include the following steps:

a) It provides a platform for buying and selling products and services online. Hence, it follows person to person business strategy.

b) It is a safe platform for the service of online money transfer.

On the contrary to EB, MD is a larger business organization that provides restaurant service across the world. Its process strategies include the following steps:

a) For food production, raw materials are collected from different vendors.

b) Fast food items and breakfast items are produced.

c) For selling of soft drinks, sourcing is made from different manufactures

Based upon the customer’s requirements, customer variability is the process of customization of the product. According to the nature and the scope, customer variability is described as:

MD provides the food service to the customer which is face to face service. So according to the demand of customers, MD can provide customized service, which is not made by the EB.

MD requires physical presence to the service to the customers at outlets, but EB does not require as it provides its service through online.

So, depending upon the nature and the scope, the customer variability in each firm differs from each other.

Want to see more full solutions like this?

Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!
Students have asked these similar questions
examine the production concept and operations management, what are the key steps required to achieve success?  Be specific in your response.
Produce a 3000 report with references on one international organization of your choice and Address the following: Provide a brief introduction of the organisation and sector it operates in, including its mission and vision statements, its core values, a summary of its financial performance and a general overview of the business’s operational activities. From the relevant literature explain the Total Quality Management (TQM) processes the chosen organization follows and identify one quality challenge/issue that the organization faced or is currently facing. Explain how the organization managed/or still managing the particular quality challenge/issue. Critically analyze whether the organization failed or succeeded in achieving and maintaining quality performance. Provide a few critical recommendations for business managers in order to highlight the importance of Total Quality Management (TQM) within an organization.
問題2 Production system design involves determining the arrangement of workstations and the... O allocation of resources to workstations design of the process O production schedule all of the above

Chapter 2 Solutions

Operations Management: Processes And Supply Chains (12th Global Edition) - Does Not Include Mylab Operations Management

Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing
Text book image
Principles of Management
Management
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax College
Text book image
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Text book image
Foundations of Business - Standalone book (MindTa...
Marketing
ISBN:9781285193946
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Text book image
MARKETING 2018
Marketing
ISBN:9780357033753
Author:Pride
Publisher:CENGAGE L
Text book image
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning