EBK OPERATIONS MANAGEMENT
12th Edition
ISBN: 9780100283961
Author: Stevenson
Publisher: YUZU
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Chapter 2, Problem 2TS
Summary Introduction
To name: Few competitive trades-offs that arises in fast-food restaurants.
Introduction: Competitiveness, strategy making and productivity are three crucial aspects for a firm to withstand and succeed in present competitive business environment. These elements are interrelated which must be handled efficiently in order to attain competitive edge.
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Question 4
(25 Marks)
Discuss how developing internal performance measures to track the performance of supplier development, can create
efficiency for Pick n Pay.
Leadership and people
Earlier this year, Pick n Pay actioned the first priority of the plan: the introduction of a new, simplified and seasoned
leadership team with proven track records. The team has already implemented strengthened structures, including
establishing regional trading areas with local decision-making, with clear sight of strong long-term succession
Each operating region now has a regional buying team and store management team in place to meet specific customer
needs particular to that region, while also increasing staff training and productivity for an overall improved store experience.
Reset the store estate
To create a more sustainable supermarket business, the Group is resetting its store estate to minimise losses by creating a
smaller but more profitable Pick n Pay store estate.
The plan is to leverage the strength of its multi-format model with strategic conversions to lift store profitability: selected
Pick n Pay stores will be converted to Boxer, where customer…
Question 3
(25 Marks)
Elaborate on how Pick n Pay could use information technology and ERP systems across the company and their suppliers
to improve their operating model?
Question 4
(25 Marks)
Chapter 2 Solutions
EBK OPERATIONS MANAGEMENT
Ch. 2.7 - Prob. 1.1RQCh. 2.7 - Prob. 1.2RQCh. 2.7 - Prob. 1.3RQCh. 2.7 - Prob. 2.1RQCh. 2.7 - Prob. 2.2RQCh. 2 - Prob. 1DRQCh. 2 - List the key ways that organizations compete.Ch. 2 - Prob. 3DRQCh. 2 - Prob. 4DRQCh. 2 - Prob. 5DRQ
Ch. 2 - Contrast the terms strategies and tactics.Ch. 2 - Contrast Organization and operations strategy.Ch. 2 - Prob. 8DRQCh. 2 - Prob. 9DRQCh. 2 - Prob. 10DRQCh. 2 - Prob. 11DRQCh. 2 - Prob. 12DRQCh. 2 - Prob. 13DRQCh. 2 - Prob. 14DRQCh. 2 - Prob. 15DRQCh. 2 - Who needs to be involved in formulating...Ch. 2 - Prob. 2TSCh. 2 - Prob. 3TSCh. 2 - Prob. 1CTECh. 2 - Prob. 2CTECh. 2 - Prob. 3CTECh. 2 - Prob. 4CTECh. 2 - Prob. 5CTECh. 2 - Prob. 1PCh. 2 - Prob. 2PCh. 2 - Prob. 3PCh. 2 - Prob. 4PCh. 2 - Prob. 5PCh. 2 - Prob. 6PCh. 2 - Prob. 7PCh. 2 - Prob. 8PCh. 2 - A company offers ID theft protection wing leads...Ch. 2 - Prob. 1.1CQCh. 2 - Prob. 1.2CQCh. 2 - Prob. 1.3CQCh. 2 - Prob. 2.1CQCh. 2 - Prob. 2.2CQCh. 2 - Prob. 2.3CQCh. 2 - Prob. 2.4CQCh. 2 - Prob. 2.5CQCh. 2 - Prob. 2.6CQCh. 2 - Prob. 2.7CQCh. 2 - Prob. 3.1CQCh. 2 - Prob. 3.2CQCh. 2 - Prob. 3.3CQCh. 2 - Prob. 3.4CQCh. 2 - Prob. 3.5CQCh. 2 - Prob. 4.1CQCh. 2 - Prob. 4.2CQCh. 2 - Prob. 4.3CQCh. 2 - Prob. 1OTQCh. 2 - Prob. 2OTQCh. 2 - Prob. 3OTQCh. 2 - Prob. 4OTQCh. 2 - Prob. 5OTQCh. 2 - Prob. 6OTQCh. 2 - Prob. 7OTQ
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