Practical Operations Management
Practical Operations Management
2nd Edition
ISBN: 9781939297136
Author: Simpson
Publisher: HERCHER PUBLISHING,INCORPORATED
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Chapter 2, Problem 2DQ
Summary Introduction

Interpretation:If the values of the customers shall coincide with the company’s value statement.

Introduction:A value statement of an organization reveals to the members of society with whom it interacts; the ethical and moral standards and practices it will follow during the course of its operations. It is not a theoretical statement but an intention and declaration being made jointly by the entire team. It is, therefore, essential that all the team members are on the same page.

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