From the given data the time a new employee will take to assemble the second window if management estimates correct assumptions along with the time the 16 t h will take to accomplish the task. Introduction: From the given data, it has been observed that the main complaint is regarding the late delivery of the pizza and less complaint is regarding the Pizza is partially eaten.

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Answer 1

Question

Chapter 2, Problem 23P

(a)

Summary Introduction

To determine:

From the given data the time a new employee will take to assemble the second window if management estimates correct assumptions along with the time the 16^t^h will take to accomplish the task.

Introduction:

From the given data, it has been observed that the main complaint is regarding the late delivery of the pizza and less complaint is regarding the Pizza is partially eaten.

(b)

Summary Introduction

To determine:

Develop a cause-and-effect diagram for the given data.

Introduction:

The manager of the Pizza store is trying to understand the root cause of the problem and organized a meeting with all the delivery boys and asked the causes of the late delivery of the pizza. After 1 week, drivers submit their reports and describes the root cause of the problem which will be discussed in the cause-and-effect diagram.

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The manager of Perrotti’s Pizza collects data concerning customer complaints about pizza delivery. Either the pizza arrives late, or the wrong pizza is delivered. Problem Frequency Topping is stuck to box lid 17 Pizza arrives late 35 Wrong topping or combination 9 Wrong style of crust 6 Wrong size 4 Pizza is partially eaten 3 Pizza never arrives 6 a. Use a Pareto chart to identify the “vital few” delivery problems. Comment on potential root causes of these problems and identify any especially egregious quality failures.b. The manager of Perrotti’s Pizza is attempting to understand the root causes of late pizza delivery and has asked each driver to keep a log of specific difficulties that create late deliveries. After one week, the logs included the following entries:delivery vehicle broke down, couldn’t make it across town to deliver second pizza in time, couldn’t deliver four pizzas to four different customers in time, kitchen was late in producing order, got…

Describe three recent situations in which you were directlyaffected by poor product or service quality.

What role does quality management planning play in ensuring the supply chain is error-proof?

Answer 2

Question

Chapter 2, Problem 23P

(a)

Summary Introduction

To determine:

From the given data the time a new employee will take to assemble the second window if management estimates correct assumptions along with the time the 16^t^h will take to accomplish the task.

Introduction:

From the given data, it has been observed that the main complaint is regarding the late delivery of the pizza and less complaint is regarding the Pizza is partially eaten.

(b)

Summary Introduction

To determine:

Develop a cause-and-effect diagram for the given data.

Introduction:

The manager of the Pizza store is trying to understand the root cause of the problem and organized a meeting with all the delivery boys and asked the causes of the late delivery of the pizza. After 1 week, drivers submit their reports and describes the root cause of the problem which will be discussed in the cause-and-effect diagram.

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Answer 3

Question

Chapter 2, Problem 23P

(a)

Summary Introduction

To determine:

From the given data the time a new employee will take to assemble the second window if management estimates correct assumptions along with the time the 16^t^h will take to accomplish the task.

Introduction:

From the given data, it has been observed that the main complaint is regarding the late delivery of the pizza and less complaint is regarding the Pizza is partially eaten.

(b)

Summary Introduction

To determine:

Develop a cause-and-effect diagram for the given data.

Introduction:

The manager of the Pizza store is trying to understand the root cause of the problem and organized a meeting with all the delivery boys and asked the causes of the late delivery of the pizza. After 1 week, drivers submit their reports and describes the root cause of the problem which will be discussed in the cause-and-effect diagram.

Expert Solution & Answer

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Answer 4

Question

Chapter 2, Problem 23P

(a)

Summary Introduction

To determine:

From the given data the time a new employee will take to assemble the second window if management estimates correct assumptions along with the time the 16^t^h will take to accomplish the task.

Introduction:

From the given data, it has been observed that the main complaint is regarding the late delivery of the pizza and less complaint is regarding the Pizza is partially eaten.

(b)

Summary Introduction

To determine:

Develop a cause-and-effect diagram for the given data.

Introduction:

The manager of the Pizza store is trying to understand the root cause of the problem and organized a meeting with all the delivery boys and asked the causes of the late delivery of the pizza. After 1 week, drivers submit their reports and describes the root cause of the problem which will be discussed in the cause-and-effect diagram.

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Answer 5

Chapter 2, Problem 23P

(a)

Summary Introduction

To determine:

From the given data the time a new employee will take to assemble the second window if management estimates correct assumptions along with the time the 16^t^h will take to accomplish the task.

Introduction:

From the given data, it has been observed that the main complaint is regarding the late delivery of the pizza and less complaint is regarding the Pizza is partially eaten.

(b)

Summary Introduction

To determine:

Develop a cause-and-effect diagram for the given data.

Introduction:

The manager of the Pizza store is trying to understand the root cause of the problem and organized a meeting with all the delivery boys and asked the causes of the late delivery of the pizza. After 1 week, drivers submit their reports and describes the root cause of the problem which will be discussed in the cause-and-effect diagram.

Answer 6

Chapter 2, Problem 23P

(a)

Summary Introduction

To determine:

From the given data the time a new employee will take to assemble the second window if management estimates correct assumptions along with the time the 16^t^h will take to accomplish the task.

Introduction:

From the given data, it has been observed that the main complaint is regarding the late delivery of the pizza and less complaint is regarding the Pizza is partially eaten.

Answer 7

Chapter 2, Problem 23P

(a)

Summary Introduction

To determine:

From the given data the time a new employee will take to assemble the second window if management estimates correct assumptions along with the time the 16^t^h will take to accomplish the task.

Introduction:

From the given data, it has been observed that the main complaint is regarding the late delivery of the pizza and less complaint is regarding the Pizza is partially eaten.

Answer 8

(b)

Summary Introduction

To determine:

Develop a cause-and-effect diagram for the given data.

Introduction:

The manager of the Pizza store is trying to understand the root cause of the problem and organized a meeting with all the delivery boys and asked the causes of the late delivery of the pizza. After 1 week, drivers submit their reports and describes the root cause of the problem which will be discussed in the cause-and-effect diagram.

Answer 9

(b)

Summary Introduction

To determine:

Develop a cause-and-effect diagram for the given data.

Introduction:

The manager of the Pizza store is trying to understand the root cause of the problem and organized a meeting with all the delivery boys and asked the causes of the late delivery of the pizza. After 1 week, drivers submit their reports and describes the root cause of the problem which will be discussed in the cause-and-effect diagram.

Answer 10

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Answer 11

Expert Solution & Answer

Answer 12

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Answer 13

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Solution Summary: The author explains that the main complaint is regarding the late delivery of the pizza, and less is concerning the Pizza is partially eaten.

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