EBK UNDERSTANDING MANAGEMENT
11th Edition
ISBN: 9781337918770
Author: MARCIC
Publisher: VST
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Question
Chapter 2, Problem 1AYSGL
Summary Introduction
List of norms
Which group or organization is identified with this norm
What is the negative results if norm is violated
College writing should be in students own words or use special forms
In most of your courses
plagiarized
murder
In most of your courses
Death sentence
Meet the deadlines
Work environment
Chain of relationship will be broken
Intentional falsification, of personal records, payroll reports and etc.
Work environment
Suspension
Abusive,threatning or a coercive treatment of another employee
Work environment
Discharge
Theft as a treasurer
School clubs
Sacked out
Commitment and coordination into group work
School clubs
Warning or asking the team mate to leave the position
| List of norms | Which group or organization is identified with this norm | What is the negative results if norm is violated |
| College writing should be in students own words or use special forms | In most of your courses | plagiarized |
| murder | In most of your courses | Death sentence |
| Meet the deadlines | Work environment | Chain of relationship will be broken |
| Intentional falsification, of personal records, payroll reports and etc. | Work environment | Suspension |
| Abusive,threatning or a coercive treatment of another employee | Work environment | Discharge |
| Theft as a treasurer | School clubs | Sacked out |
| Commitment and coordination into group work | School clubs | Warning or asking the team mate to leave the position |
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A bank loan officer who was taking medication for depression had numerous drinks at a local bar, went to a cemetery, and, with a gun in his hand, threatened to commit suicide. He eventually drove off but was intercepted by the police and committed to a psychiatric facility for four days. His physician certified that he would be able to resume all of his duties in a week, but the bank balked at reinstating him. Officials at the bank expressed their shock that he was released from the hospital so quickly after threatening to kill himself. He was told that he could not be immediately reinstated because of “the impact of your action in the community and on the ability to perform your job.” He was placed on a leave of absence and then terminated.
Did the bank violate the ADA? Why or why not?
Case: (Lizotte v. Dacotah Bank, 2010 U.S. Dist. LEXIS 1223 [D.N.D.]
Discuss the differences among CRM practices and/or systems with different marketing, sales, and customer service business processes and how they can differ based on industry. Provide an example.
Chapter 2 Solutions
EBK UNDERSTANDING MANAGEMENT
Ch. 2 - Prob. 1DQCh. 2 - Prob. 2DQCh. 2 - Prob. 3DQCh. 2 - Prob. 4DQCh. 2 - Prob. 5DQCh. 2 - Prob. 6DQCh. 2 - Prob. 7DQCh. 2 - Prob. 8DQCh. 2 - Prob. 9DQCh. 2 - Prob. 10DQ
Ch. 2 - Prob. 1AYSSLCh. 2 - Prob. 2AYSSLCh. 2 - Prob. 3AYSSLCh. 2 - Prob. 4AYSSLCh. 2 - Prob. 5AYSSLCh. 2 - Prob. 6AYSSLCh. 2 - Prob. 7AYSSLCh. 2 - Prob. 8AYSSLCh. 2 - Prob. 9AYSSLCh. 2 - Prob. 10AYSSLCh. 2 - Prob. 1AYSGLCh. 2 - Prob. 1AYSALCh. 2 - Prob. 2AYSALCh. 2 - Prob. 3AYSALCh. 2 - Prob. 4AYSALCh. 2 - Prob. 1AYSEDCh. 2 - Prob. 2AYSEDCh. 2 - Prob. 3AYSEDCh. 2 - Prob. 1AYSCFCACh. 2 - Prob. 2AYSCFCACh. 2 - Prob. 3AYSCFCA
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