
Case summary:
Company V is multinational financial services corporation relating to Country U. It facilitates electronic fund transfers over the globe. It has invested funds on new payment processing systems and technologies such as mobile commerce.
Company V goes into public through IPO (Initial Public Offering) during the worst downturns in the economy. It has several factors working in its favour they are firstly it is one of the world’s best brand name. It don’t need to introduce itself to the investors.
Secondly, it has wide ‘economic moat’ which means its revenue generating capacity is protected by barriers to entry includes a powerful brand. Third, it is not really a financial services company in the sense issuing credit cards or lending money.
The stocks of the company performed well in the market during the turbulent stock market situations. Company V’s growth stands to benefit from three trends they are, rise of mobile commerce, more of the transactions shifting from cash to cards and the use of credit card is starting to increase in many parts of the globe.
Characters in case:
- Company V
To discuss: Whether Company V considers it as becoming a lender through issuing cards itself or
lending money to the banks that issue cards.

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Chapter 18 Solutions
Business in Action (8th Edition)
- help me choose the correct path please. There are other optionsarrow_forwardNegotiators can gain several benefits from using the strategy of multiple equivalent simultaneous offers. By offering multiple options it reduces the chance of rejection. It also improves the chances of reaching reaching an agreement. By presenting multiple offers, it shows you are flexible. agree with the postarrow_forwardNegotiators can gain several benefits from using the strategy of multiple equivalent simultaneous offers. By offering multiple options it reduces the chance of rejection. It also improves the chances of reaching reaching an agreement. By presenting multiple offers, it shows you are flexible. disagree with this post or add on to the postarrow_forward
- The strategy of Multiple Equivalent Simultaneous Offers involves presenting several equally valuable options to the other party during negotiations. This approach benefits negotiators by creating flexibility and increasing the chances of finding a mutually agreeable solution. By offering multiple options, negotiators show that they are open to compromise, which can build trust and make the negotiation process smoother. It also helps avoid getting stuck on one issue, as the other party can choose from several alternatives that meet their needs. In my experience, using MESOs in a work negotiation helped both parties reach an agreement more quickly because each option was carefully thought out to address different needs, and this made it easier for us to settle on one that worked for both sides. This strategy can also reveal what is most important to the other party, helping negotiators understand their priorities better. agree or disagree with the postarrow_forwardExamine the conflicts between improving customer service levels and controlling costs in sales. Strategies to Balance Both customer service levels and controlling costs in sales 1.Outsourcing and workforce optimization 2. AI-driven customer supportarrow_forwardhow can you gain trust in a negotiation setting?arrow_forward
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