APPLIED STAT.IN BUS.+ECONOMICS
6th Edition
ISBN: 9781259957598
Author: DOANE
Publisher: RENT MCG
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Chapter 17, Problem 5CR
To determine
Mention the five service quality dimensions.
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24. An insurance company offers its policyholders a num- ber of different premium payment options. For a ran- domly selected policyholder, let X = the number of months between successive payments. The cdf of X is as follows:
F(x)=0.00 : x < 10.30 : 1≤x<30.40 : 3≤ x < 40.45 : 4≤ x <60.60 : 6≤ x < 121.00 : 12≤ x
a. What is the pmf of X?b. Using just the cdf, compute P(3≤ X ≤6) and P(4≤ X).
59. At a certain gas station, 40% of the customers use regular gas (A1), 35% use plus gas (A2), and 25% use premium (A3). Of those customers using regular gas, only 30% fill their tanks (event B). Of those customers using plus, 60% fill their tanks, whereas of those using premium, 50% fill their tanks.a. What is the probability that the next customer will request plus gas and fill the tank (A2 B)?b. What is the probability that the next customer fills the tank?c. If the next customer fills the tank, what is the probability that regular gas is requested? Plus? Premium?
38. Possible values of X, the number of components in a system submitted for repair that must be replaced, are 1, 2, 3, and 4 with corresponding probabilities .15, .35, .35, and .15, respectively.
a. Calculate E(X) and then E(5 - X).b. Would the repair facility be better off charging a flat fee of $75 or else the amount $[150/(5 - X)]?
[Note: It is not generally true that E(c/Y) = c/E(Y).]
Chapter 17 Solutions
APPLIED STAT.IN BUS.+ECONOMICS
Ch. 17.1 - Define (a) productivity, (b) quality control, and...Ch. 17.1 - Explain the relationship between productivity and...Ch. 17.1 - Explain the difference between common cause...Ch. 17.1 - Prob. 4SECh. 17.1 - Explain the role of statisticians in quality...Ch. 17.2 - Prob. 6SECh. 17.2 - Prob. 7SECh. 17.3 - Prob. 8SECh. 17.3 - Prob. 9SECh. 17.3 - Identify three common quality improvement programs...
Ch. 17.3 - Why is the quality improvement process...Ch. 17.3 - Prob. 12SECh. 17.3 - Prob. 13SECh. 17.4 - Prob. 14SECh. 17.4 - Prob. 15SECh. 17.5 - (a) To construct control limits for an x chart,...Ch. 17.5 - Prob. 17SECh. 17.5 - List four rules for detecting abnormal (special...Ch. 17.5 - Set up control limits for an x chart, given x =...Ch. 17.5 - Prob. 20SECh. 17.5 - Prob. 21SECh. 17.5 - To print 8.5 5.5 note pads, a copy shop uses...Ch. 17.6 - Prob. 23SECh. 17.6 - Prob. 24SECh. 17.7 - Prob. 25SECh. 17.7 - Prob. 26SECh. 17.7 - Prob. 27SECh. 17.7 - Prob. 28SECh. 17.9 - Prob. 29SECh. 17.9 - Prob. 30SECh. 17.9 - Prob. 31SECh. 17 - Define (a) quality, (b) process, and (c)...Ch. 17 - Prob. 2CRCh. 17 - Prob. 3CRCh. 17 - Prob. 4CRCh. 17 - Prob. 5CRCh. 17 - Prob. 6CRCh. 17 - (a) Who was W. Edwards Deming and why is he...Ch. 17 - List three influential thinkers other than Deming...Ch. 17 - (a) Briefly explain each acronym: TQM, BPR, SQC,...Ch. 17 - (a) What is shown on the x chart? (b) Name three...Ch. 17 - Prob. 11CRCh. 17 - Prob. 12CRCh. 17 - Prob. 13CRCh. 17 - Prob. 14CRCh. 17 - Prob. 15CRCh. 17 - Briefly explain (a) the overadjustment problem,...Ch. 17 - Prob. 32CECh. 17 - Prob. 33CECh. 17 - Prob. 34CECh. 17 - Define three quality metrics that might be used to...Ch. 17 - Prob. 36CECh. 17 - Prob. 37CECh. 17 - Prob. 38CECh. 17 - Prob. 39CECh. 17 - Use your favorite Internet search engine to look...Ch. 17 - Make a fishbone chart (cause-and-effect diagram)...Ch. 17 - Make a fishbone chart (cause-and-effect diagram)...Ch. 17 - Make a fishbone chart (cause-and-effect diagram)...Ch. 17 - Prob. 44CECh. 17 - In painting an automobile, the thickness of the...Ch. 17 - Prob. 46CECh. 17 - Prob. 47CECh. 17 - Prob. 48CECh. 17 - In painting an automobile at the factory, the...Ch. 17 - Prob. 50CECh. 17 - Prob. 51CECh. 17 - Prob. 52CECh. 17 - Prob. 53CECh. 17 - A Nabisco Fig Newton has a process mean weight of...Ch. 17 - A new type of smoke detector battery is developed....Ch. 17 - Prob. 56CECh. 17 - Prob. 57CECh. 17 - Prob. 58CECh. 17 - Each gum drop in two bags of Sathers Gum Drops was...Ch. 17 - Prob. 60CECh. 17 - Prob. 61CECh. 17 - Prob. 62CECh. 17 - Prob. 63CECh. 17 - Refer to the bolt strength problem 17.47. Assuming...Ch. 17 - Refer to the paint problem 17.49 with =1.00 and ...
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