UNDERSTANDING BUSINESS LL W/CONNECT
UNDERSTANDING BUSINESS LL W/CONNECT
12th Edition
ISBN: 9781264759927
Author: Nickels
Publisher: MCG
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Chapter 16, Problem 3CT
Summary Introduction

To think critically about: Effect of interactive communication between companies and customers on traditional advertising.

Introduction: When organizations communicate with the customers through paid media platforms, this is known as advertisements.

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A clearly defined __________________ directly addresses the question “What is our business?” from an organisational standpoint and distinguishes it from another similar firm a.Vision statement b.Business plan c.Strategic Plan d.Mission Statement
___________________refers to the process of  redesigning a vertical organisation along its horizontal workflows and processes. Rather than focusing on narrow jobs structured into distinct functional departments, they emphasise core processes that cut horizontally across the organisation and involve teams of employees working together to serve customers a. Business Process Reengineering b. Horizontal Configuration c. Structural Reengineering d. Workforce Configuration
___________________refers to the process of  redesigning a vertical organisation along its horizontal workflows and processes. Rather than focusing on narrow jobs structured into distinct functional departments, they emphasise core processes that cut horizontally across the organisation and involve teams of employees working together to serve customers
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