UNDERSTANDING BUSINESS LL W/CONNECT
12th Edition
ISBN: 9781264759927
Author: Nickels
Publisher: MCG
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 16, Problem 2PPT
Summary Introduction
To discuss: The way Company S offers the live chat and its effectiveness to keep the viewers stick to the site.
Introduction: The online support that allows the company to have a real time conversation with its customers and resolve their queries and problems is known as live chat.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Suggest two specific mitigation strategies WSS could employ to reduce the risk ofinaccurate meter readings in its current system.
Name and explain two risk assessment tools that WSS could use to evaluate the risks of itscurrent meter-reading system and the proposed smart meter system. provide citation and reference
Name and explain two risk assessment tools that WSS could use to evaluate the risks of itscurrent meter-reading system and the proposed smart meter system.
Chapter 16 Solutions
UNDERSTANDING BUSINESS LL W/CONNECT
Ch. 16.2 - Prob. 16.2AQCh. 16.2 - Prob. 16.2BQCh. 16.2 - Prob. 16.2CQCh. 16.3 - Prob. 16.3AQCh. 16.3 - Prob. 16.3BQCh. 16.3 - Prob. 1TPCh. 16.3 - Prob. 2TPCh. 16.3 - Prob. 3TPCh. 16.4 - Prob. 16.4AQCh. 16.5 - Prob. 16.5AQ
Ch. 16.5 - Prob. 4TPCh. 16.5 - Prob. 5TPCh. 16.5 - Prob. 6TPCh. 16.6 - Prob. 16.6AQCh. 16.6 - Prob. 16.6BQCh. 16.6 - Prob. 7TPCh. 16.6 - Prob. 8TPCh. 16.6 - Prob. 9TPCh. 16 - Prob. 1CECh. 16 - Prob. 2CECh. 16 - Prob. 3CECh. 16 - Prob. 4CECh. 16 - Prob. 1CTCh. 16 - Prob. 2CTCh. 16 - Prob. 3CTCh. 16 - Prob. 4CTCh. 16 - Prob. 1DCSCh. 16 - Prob. 2DCSCh. 16 - Prob. 3DCSCh. 16 - Prob. 4DCSCh. 16 - Prob. 5DCSCh. 16 - Prob. 1PPTCh. 16 - Prob. 2PPTCh. 16 - Prob. 3PPTCh. 16 - Prob. 1VCCh. 16 - Prob. 2VCCh. 16 - Prob. 3VC
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.Similar questions
- Define risk management in the context of WSS, the electricity company. What are some ofthe key risks WSS faces in its current meter-reading system? (8 marks)2. Identify two key risk management principles WSS should follow when considering thesmart meter upgrade. (4 marks)3. Name and explain two risk assessment tools that WSS could use to evaluate the risks of itscurrent meter-reading system and the proposed smart meter system. (6 marks)4. Suggest two specific mitigation strategies WSS could employ to reduce the risk ofinaccurate meter readings in its current system. give citation and reference to each answerarrow_forwardProject Overview The Construction of 500 Low-Income Housing Project in the community of Perth, Manchester, Jamaica, is a national scheme implemented by the National Housing Trust (NHT). NHT is a statutory body established by the Government of Jamaica in 1976. This project seeks to improve the quality of life for low-income families by providing low-cost and climate resilient homes in 24 months. It will also ensure that individuals and families who currently earn up to minimum wage, approximately JMD 60,000 per month (USD 381), can improve their living conditions and afford their own property. This will include approximately 141 two-bedroom houses and 359 service lots at a cost of $19.2M to $19.95M and $6.3M to $7.1M (JMD), respectively. Project Stakeholders National Housing Trust (NHT) Government of Jamaica Contractors (Suppliers, Tradesmen, Labourers, Project Team) Consultants (Engineers, Architects, Quantity Surveyors, Project Team) Manchester Municipal corporations/Parish Councils…arrow_forwardWhat is the board’s role in corporate governance — and how does that differ from management’s role? Please include references.arrow_forward
- Use the literature to explain why qualitative methodology and case study research design are the best for your study based on the purpose of the study.arrow_forwardUse literature to say why semi- structured interviews and a focus group to state why these are good methods of qualitative studyarrow_forwardThe principles of good lending that are normally followed in many lending decisions are What are the possible principles listed below that an organization can use a.the margin of profit , b. the purpose of the loan c. security that is not required in case of non payment by the borrower , d. the character of the borrowerarrow_forward
- Drawing on the insights from the provided article and your critical observations of South African public administration, engage in a comprehensive discussion of the underlying causes of unethical conduct within the public sector. In your response, consider the broader societal, political, and economic consequences that arise from such unethical behaviourarrow_forwardInsureCo salespeople talk to each other using insurance industry jargon. Which adverse business effect can using "industry gibberish" have on InsureCo's operations? Select an answer: Communication will not always be clear among other employees. Older workers will make generalizations about younger workers. New employees cannot be onboarded in that type of environment. Jargon does not have a specific meaning within the company.arrow_forwardConsider the fast food industry (take the point of view of McDonalds). Give me one example of each of the five forces that impact this industryarrow_forward
- What is a good response to this post? While Australia and the United States share very similar cultures overall, there are a couple of differences that must be considered when developing REI's global expansion strategy. Both countries score low in the "Power Distance" category because managers tend to incorporate employee perspectives into the decision-making process and manage their teams in an inclusive, participatory manner (The Cultural Factor Group, 2023). "Motivation Towards Achievement and Success" (formally Masculinity) is also similar with the high scores in both countries qualifying them as "decisive" cultures that value professional and personal success and achievement (The Cultural Factor Group, 2023). The two areas where there is the greatest difference are in the "Individualism" and "Uncertainty Avoidance" categories. Australia is considered a more individualistic society with a greater emphasis on self-reliance over communal and government involvement in personal and…arrow_forwardWhat is a good response to this post? Nike’s value chain reengineering is a stellar example of how effective BPR can lead to consistent success. By focusing on high-value, knowledge-intensive activities like design and marketing within the U.S. and outsourcing manufacturing through third-party contractors, Nike was able to streamline its operations and put a focus on core competencies. This approach has allowed Nike to achieve high returns while maintaining flexibility and adaptability in its supply chain. However, while Nike exemplifies success, not all reengineering efforts see positive results. An example of an unsuccessful BPR occurred with Hershey’s ERP (Enterprise Resource Planning) system implementation in 1999. Hershey’s sought to improve its processes by rolling out a new integrated software system to manage production, operations, and distribution. While their goal was to increase efficiency and streamline delivery, poor planning ultimately doomed the project. Hershey…arrow_forwardWhat is a good response to this post? When planning for global expansion into Italy, it's important to understand the cultural differences between Italy and the United States as outlined by Hofstede’s four dimensions. Italy and the U.S. exhibit comparable scores in Power Distance, reflecting a similar approval of hierarchical systems and authority in organizations. Both cultures acknowledge the importance of leadership roles while also respecting egalitarian principles. The U.S. scores higher in individualism compared to Italy, indicating a strong focus on personal achievements and independence. In contrast, while Italy is still individualistic, it places a greater emphasis on family and close-knit relationships. This suggests that in Italy, business decisions may be impacted more by familial ties and personal networks than they are in the U.S. Both countries show high masculinity scores, reflecting a cultural preference for competitiveness, achievement, and material success. This…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
MarketingMarketingISBN:9780357033791Author:Pride, William MPublisher:South Western Educational Publishing
Foundations of Business (MindTap Course List)MarketingISBN:9781337386920Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage Learning
Foundations of Business - Standalone book (MindTa...MarketingISBN:9781285193946Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage Learning
Contemporary MarketingMarketingISBN:9780357033777Author:Louis E. Boone, David L. KurtzPublisher:Cengage Learning
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Foundations of Business - Standalone book (MindTa...
Marketing
ISBN:9781285193946
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub