Bundle: Contemporary Marketing, Loose-Leaf Version, 17th + LMS Integrated MindTapV2.0 Contemporary Marketing, 1 term (6 months) Printed Access Card
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Chapter 16, Problem 1ALR
Summary Introduction

To discuss: The role of integrated marketing communication in the organization’s overall marketing strategy and its benefits.

Integrated marketing communications is the process of designing the programs of marketing communications, which coordinate all the promotional activities. Some of the promotional activities includes sales promotion, advertising, direct marketing, personal selling, and public relations.

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The role of integrated marketing communication in the organization’s overall marketing strategy and its benefits is as follows:

Integrated marketing communication is the wider concept than promotional strategy and marketing communication that includes marketers and other organizational units that interact with the customers. The customer is at the heart of the communication rather than viewing customers as isolated components and separating the promotional mix.

These are the elements that integrated marketing communication looks from the customer point of view:

  • • Information regarding the organization or company’s brand.
  • • Uses database technology to know the target audience.
  • • It is imporatant to segment the audience and choose the best type of media to grasp each segment of audience.

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