Chapter 15.5, Problem 2.1CQ

Explanation of Solution

Management problems

• The main management problem is with the desperate legacy systems that supports mission critical processes...

Explanation of Solution

Management factors

• The main management factor includes the desperate legacy systems that support mission critical processes.
• The legacy systems are supported under an agreement known as Transitional Service Agreement (TSA).
• But at the end of 2015, the system was terminated.
• But the management had to make a choice in deciding the platform for supporting business processes.

Organization factors

• The organization factor includes implementing a solution for establishing an infrastructure stipulated by the agreement...