Understanding Business
11th Edition
ISBN: 9780078023163
Author: William G Nickels, James McHugh, Susan McHugh
Publisher: McGraw-Hill Education
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Question
Chapter 15.2, Problem 15.2BQ
Summary Introduction
To determine: The ways in which service utility offers add value.
Introduction: Service utility is provided by intermediaries by good and fast sales and after sale services. For example a salesman should not only provide the sales services but also after sale services to assist and help the customer should also be provided which is known as service utility.
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Chapter 15 Solutions
Understanding Business
Ch. 15.1 - Prob. 15.1AQCh. 15.2 - Prob. 15.2AQCh. 15.2 - Prob. 15.2BQCh. 15.2 - Prob. 1TPCh. 15.2 - Prob. 2TPCh. 15.2 - Prob. 3TPCh. 15.2 - Prob. 4TPCh. 15.3 - Prob. 15.3AQCh. 15.4 - Prob. 5TPCh. 15.4 - Prob. 6TP
Ch. 15.6 - Prob. 15.6AQCh. 15.7 - Prob. 15.7AQCh. 15.7 - Prob. 15.7BQCh. 15.7 - Prob. 15.7CQCh. 15.7 - Prob. 7TPCh. 15.7 - Prob. 8TPCh. 15.7 - Prob. 9TPCh. 15 - Prob. 1CTCh. 15 - Prob. 2CTCh. 15 - Prob. 3CTCh. 15 - Prob. 1TITCh. 15 - Prob. 2TITCh. 15 - Prob. 3TITCh. 15 - Prob. 4TITCh. 15 - Prob. 1VCCh. 15 - Prob. 2VCCh. 15 - Prob. 3VC
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- Are there any risks or legal issues that preclude a specific option for an online clothing business? What about cloud services? Can SaaS, DaaS, or other cloud-based tools be more economical and convenient than traditional ones? is there a need for occasional upscaling of services in times of increased usage like sales, inventory cycles, or holidays?arrow_forwardProvide a straightforward illustration to support your analysis of the features of services. InseparabilityHeterogeneityPerishabilityarrow_forwardAnalyze the impact of artificial intelligence and machine learning on CRM systems. How can these technologies enhance customer relationship management?arrow_forward
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