Management
Management
13th Edition
ISBN: 9780133935813
Author: Stephen P. Robbins; Mary A. Coulter
Publisher: Pearson Education (US)
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Chapter 15, Problem 8RDQ
Summary Introduction

To describe:

The concept of Operant Conditioning and the way managers can shape the behavior.

Introduction:

Operant conditioning is a procedurewhich modifies/ influences behavior using modes of reinforcements and punishments.

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