Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
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Question
Chapter 15, Problem 18DQ
Summary Introduction
To explain:
The reason behind satisfied employees providing superior customer service.
Introduction:
Employees could be considered as the fuel that steers the organization ahead. Organizations within the day have begun to look at the above notion with much prudence and treating employees better. It is important that organizations understand that physical and mental wellbeing of employees are in fact the key to organizational success.
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