A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Expert Solution & Answer
Chapter 15, Problem 14TC
Explanation of Solution
 Given:
Windows startup failed to start and is showing an error message.
To find:Â The best way to resolve the problem of Windows giving an error message and locking up...
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
PLZ help with the following:
An error message is displayed during Windows startup about a service that has failed to start, and then the system locks up. You try to boot into Safe Mode, but get the same error message.
What do you do next?
An error message is displayed during Windows startup about a service that has failed to start and then the system locks up. You try to boot into Safe Mode, but get the same error message. What do you try next?
Use the command prompt to edit the registry.
Boot to Windows RE and enable boot logging.
Perform an in-place upgrade of Windows 7.
Boot to Windows RE and perform a startup repair.
Boot logs can be used to generate a list of drivers that were
loaded during a normal startup and during a Safe Mode startup.
Do the following to use boot logs to research startup:
1. Boot to the normal Windows desktop with boot logging
enabled. Save the boot log just created to a different name or
location so it will not be overwritten on the next boot.
2. Reboot the system in Safe Mode, which also creates a boot
log. Compare the two logs, identifying differences in drivers
loaded during the two boots. You can print both files and lay
them side by side for comparison. An easier method is to
compare the files using the Compare tool in Microsoft Word.
3. Use the System Information utility or other methods to
identify the hardware devices loaded during normal startup but
not loaded in Safe Mode. Which devices on your system did not
load in Safe Mode?
As you identify the drivers not loaded during Safe Mode, these
registry keys might help with your research:
Lists drivers and services…
Chapter 15 Solutions
A+ Guide To It Technical Support
Knowledge Booster
Similar questions
- How do you create a system restore point in Windows? Provide step-by-step instructions.arrow_forwardThe user computer stops functioning abruptly and then you (technician) was called and you pressed the F8 key during the boot process and Windows startup modes were opened. Name the Windows mode where the computer worked the best?arrow_forwardWhat would take place if you instructed your computer to immediately enter runlevel 6 (reboot.target) as it boots up?arrow_forward
- 1. Using Task Manager, you discover an unwanted program that is launched at startup. Of the items listed below, which ones might lead you to the permanent solution to the problem? Which ones would appropriate? a. Look at the registry key that launched the program to help determine where in Windows the program was initiated. b. Use Task Manager to disable the program. c. Search Task Scheduler for the source of the program being launched. d. Use System Configuration to disable the program. e. Search the startup folders for the source of the program.arrow_forwardWhich utility can be used to restore the Windows files needed to successfully boot a system?arrow_forwardExplain what happens to your system when you change the default runlevel/target to runlevel 6 or reboot.target.arrow_forward
- What keyword can be specified within a boot loader to force the system to boot to SingleUser Mode?a. initb. rescuec. singled. telinitarrow_forwardWhen error messages indicate that the Windows registry is corrupted and you cannot boot from the hard drive, what tool or method is the first best option to fix the problem? The second best option? a. Use bootable media to launch Windows RE and use System Restore to apply a restore point. b. Use bootable media to launch Windows RE and perform a startup repair. c. Use bootable media to launch Windows RE and then use commands to recover the registry from backup. d. Refresh Windows using a system image or custom refresh image.arrow_forwardWhen you set your system's default runlevel/target to runlevel 6 or reboot.target, your system enters maintenance mode.arrow_forward
- What is the command for using the System File Checker to verify system files right away?To double-check system files after the next reboot?arrow_forwardYou have created accounts for five people on a Windows 10 computer. They are able to sign in, work on files, and save them; however, they are NOT able to install new software on the computer. Which of the following DEFAULT Windows 10 groups do these accounts belong to? a) Administrators b) Power Rangers c) Workers d) Device Owners e) Power Users f) Aliens g) Usersarrow_forwardDescribe the effect of changing your system's default runlevel/target to runlevel 6 or reboot.target.arrow_forward
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