How Gemba walks are different than value stream mapping. Case summary: In the given case, lean practitioners applied the Gemba technique of country J to stay in touch by getting the knowledge of all happenings in the factory building. This technique involves learning about work practices, coaching, training employees, and following up on issues that were discovered in past. To conduct a Gemba walk, there was no particular set of rules but it was regulated with the help of several general guidelines. An expert R warned that there was a mistake with technology which is wandering about the plant on a meet basis which can only bring empty praise to employees rather than taking time to understand the actual happening. Therefore, the correct use of this technology makes the managers and leaders able to stay in touch with various activities on the firm’s floor, which help them to make appropriate decisions.

Question

Want to see the full answer?

Answer 1

Question

Chapter 14.4, Problem 1.2RQ

Summary Introduction

To explain: How Gemba walks are different than value stream mapping.

Case summary: In the given case, lean practitioners applied the Gemba technique of country J to stay in touch by getting the knowledge of all happenings in the factory building. This technique involves learning about work practices, coaching, training employees, and following up on issues that were discovered in past. To conduct a Gemba walk, there was no particular set of rules but it was regulated with the help of several general guidelines. An expert R warned that there was a mistake with technology which is wandering about the plant on a meet basis which can only bring empty praise to employees rather than taking time to understand the actual happening. Therefore, the correct use of this technology makes the managers and leaders able to stay in touch with various activities on the firm’s floor, which help them to make appropriate decisions.

Expert Solution & Answer

Want to see the full answer?

Check out a sample textbook solution

See solution

Students have asked these similar questions

Compare Robert Eaton’s performance management leadership presented in the case against the performance management leadership principles, functions, and behaviors. What recommendations can be made about what he might do more effectively? Explain and defend your answer.

In the context of the material in Chapter 9, provide a critical analysis of the decisions that Henry has made in assigning Martin to this role.

panies (pp. 80-118). New York, NY: Times Books, specifically Chap. 4, "Robert Eaton and Robert Lutz; The Copilots." CASE STUDY 9-2 Performance Management Leadership at Henry's Commercial Sales and Leasing H enry is the owner of a small real estate agency that handles the sale and leasing of commercial property. He has two real estate agents working in the office, along with himself. He also has two customer service representatives (CSRs), each of whom has a real estate license, and one receptionist who has worked for the company for about three months. Henry has recently decided that he needs another customer service representative. He has