The benefits that companies can glean from incorporating Gemba walks into their lean practices. Case summary: In the given case, lean practitioners applied the Gemba technique of country J to stay in touch by getting the knowledge of all happenings in the factory building because it is placed where real work happens. This technique involves learning about work practices, coaching, training employees, and following up on issues that were discovered in past. To conduct the Gemba walk, there was no particular set of rules but it was regulated with the help of several general guidelines. An expert R warned that there was a mistake with technology which is wandering about plants on a meet basis which can only bring empty praise to employees rather than taking time to understand the actual happening. Therefore, the correct use of this technology makes the managers and leaders able to stay in touch with various activities on the firm’s floor which help them to make appropriate decisions.

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Chapter 14.4, Problem 1.1RQ

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To explain: The benefits that companies can glean from incorporating Gemba walks into their lean practices.

Case summary: In the given case, lean practitioners applied the Gemba technique of country J to stay in touch by getting the knowledge of all happenings in the factory building because it is placed where real work happens. This technique involves learning about work practices, coaching, training employees, and following up on issues that were discovered in past. To conduct the Gemba walk, there was no particular set of rules but it was regulated with the help of several general guidelines. An expert R warned that there was a mistake with technology which is wandering about plants on a meet basis which can only bring empty praise to employees rather than taking time to understand the actual happening. Therefore, the correct use of this technology makes the managers and leaders able to stay in touch with various activities on the firm’s floor which help them to make appropriate decisions.

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