Management, 13Th Edition
13th Edition
ISBN: 9780133910292
Author: Stephen P. Robbins & Mary A. Coulter
Publisher: PEARSON
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Chapter 14, Problem 8RDQ
Summary Introduction
To determine:
The importance of speaking or listening effectively for a manager.
Introduction:
The effective speaking and listening skills is required at the part of the communicator to undergo the process of effective communication. Both listening and speaking falls under the category of verbal communication and thus the impact of the communication between the sender and the receiver is direct and effective.
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