Case summary: The department of VA in the US works for assisting the V by providing them with health care and other benefits. This department has a million budget to ensure that timely access is provided to families and survivors; however, this department is facing many problems. It was found that the system had many problems as people have to wait for a long to get to the facilities and there were falsifying records. The president took immediate action for this and provided all the required resources. MD who took over as the new president tried to correct the situation. After two years, it was again found that the money was improperly managed and hospitals that needed the amount were not assigned. MD however said that veterans should not state about the time lag for which criticism was also made. MD was hence fired, and DS was made the secretary of the department. Many complaints were again made, and a new investigation was made. The investigation found that top leadership at VA had a climate of complacency. The report found that leadership was aware of the problems but did not act properly. DS then left or was fired from VA and RJ was made the new secretary of VA. However, many kinds of complaints were also made against RJ considering his moral and ethical behavior. The VA despite facing all these problems had continued to provide good service to the veterans and the department needs a competent and experienced leader.
To explain:The way in which transformational leadership theory can suggest the approach of the next VA secretary to complete the tasks of the struggling agency.
Want to see the full answer?
Check out a sample textbook solution
Chapter 14 Solutions
CONNECT ACCESS CARD FOR MANAGEMENT
- Question 3 a) Elaborate on any five (5) requirements for an acceptable or good research. (10 marks)arrow_forwardQuestion 2 State and explain any five (5) factors which affect internal validity of quantitative research process. (10 marks)arrow_forwardRequired Elaborate on the main steps involved in understanding and using survey results (20arrow_forward
- Please give me true answer this financial accounting questionarrow_forwardWhy is it considered a best practice to properly close a project? In what situation would it be beneficial to conduct a project audit?arrow_forwardClearly, the current group decision-making is flawed. Discuss the current group decision-making process and its impact on the current situation at TeraCog.arrow_forward
- 9. Research Methodology Fully explain the Quantitative research methodology and add in the following sub-sections: · Data Collection · Data Analysisarrow_forward. How have departmental and individual objectives led to the current situation at TeraCog? How has the group structure impacted the current situation at TeraCog?arrow_forwardName and industry of the organization. Type of program recognizing employee contributions used. Impact of the program on performance, morale, motivation and competitive advantage in the industry.arrow_forward
- Please help writing a Capstone project proposal with the following guidelines: Topic : Investigation on the impact of Technology in the Work Place Table of Contents Title. Background to the Problem / Rationale. ( Half a page) Literature Review.. ( two pages maximum) Problem Statement / Research Problem... Aim of the Study. Research Objectives. Research Questions. Significance of study. Research Methodology. Target Population. ( use target population of 75) Sample Size. ( use sample size of 63) Bibliography. Appendices.arrow_forwardPlease original work (Please no Ai) Background information This chapter has a number of different evaluation and control frameworks represented. This is intentional; however, there are many more. These issues are critical because in order to establish the direction and level of goals that are realistic, you must first understand the firm capabilities and determine if the goals are achievable. The ability to accurately measure what you set out to evaluate is critical because if you are measuring phenomena A while assuming it is B you are evaluating, your alliance may never reach its full potential. What do you think are the five most critical issues in designing an evaluation and control system for obtaining technology externally? Why do you believe these issues are critical. Please cite in text references and add welinksarrow_forwarddo fast both answerarrow_forward
Understanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage Learning
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub