OM (with OM Online, 1 term (6 months) Printed Access Card)
OM (with OM Online, 1 term (6 months) Printed Access Card)
6th Edition
ISBN: 9781305664791
Author: David Alan Collier, James R. Evans
Publisher: Cengage Learning
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Chapter 14, Problem 4DQ
Summary Introduction

Interpretation: The staff scheduling in service environment is not an easy task. Also, to state the steps managers can take to make it effective and efficient at the same time.

Concept Introduction: Scheduling is a term for assigning jobs or tasks to the staff. It may vary with the industry for what scheduling has been conducting. For example; scheduling of staff in service or scheduling of inventory in manufacturing etc.

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