Fundamentals of Management: Essential Concepts and Applications (9th Edition)
Fundamentals of Management: Essential Concepts and Applications (9th Edition)
9th Edition
ISBN: 9780133499919
Author: Stephen P. Robbins, David A. De Cenzo, Mary A. Coulter
Publisher: PEARSON
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Chapter 14, Problem 23SP
Summary Introduction

To determine:

The way you handled the person who is difficult to work or interact with from your recent experience. Was the approach effective. Things that you could have done differently to improve the outcome.

Introduction:

No single approach is always effective in dealing with difficult people. We can offer several suggestions that are likely to lessen the angst these people create in your life.

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